Unauthorized charges

MARK H 0 Reputation points
2025-12-11T01:47:04.1+00:00

Can you tell me what this charge is for? Dec 2, 2025 -$141.83 • PURCHASE / MICROSOFT*MICROS REDMOND WA auth #195571 12-02-2025-I've never spent this amount for a Microsoft product.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. MARK H 0 Reputation points
    2025-12-11T01:53:23.9533333+00:00

    I think it's clear where it happened. MICROSOFT*MICROS REDMOND WA auth #195571 12-02-2025

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  2. MARK H 0 Reputation points
    2025-12-11T01:55:16.5233333+00:00

    I want to be refunded. Like I said before, I've never spent an amount that large on any Microsoft product.

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  3. Estrella721 29,220 Reputation points Independent Advisor
    2025-12-11T02:24:04.2433333+00:00

    Hi,

    Please note that here in the Microsoft Q&A forum, we are fellow users and do not have access to accounts.

    See: “How to investigate a billing charge from Microsoft.”

    https://support.microsoft.com/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

    Here’s how you can cancel the subscription to get a refund: https://support.microsoft.com/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b


    If it doesn’t work or you need further assistance, for your security and privacy, I recommend contacting Microsoft Billing Support directly, as this request involves personal or sensitive information that should not be shared in a public forum.

    Click this link: https://support.microsoft.com/contactus/

    Sign in to your Microsoft account.

    Select Microsoft 365 > Click 'Get home support'.

    Type "Chat with an agent" from the text field and press Enter.

    Click "Contact support" at the bottom.

    Select the product you need help with.

    Follow the prompts to connect with a live agent.

    Customer service phone numbers: https://support.microsoft.com/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

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  4. MARK H 0 Reputation points
    2025-12-11T02:25:54.0833333+00:00

    Sorry. My mistake. I looked at it again and I was wrong. My apologies 😕

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