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How to delete outlook account from outlook drop down window

zs msn 0 Reputation points
2025-12-11T01:59:06.2233333+00:00

Hello, Microsoft communities. I am seeking help with removing unused Outlook email accounts from my Outlook.com accounts drop-down window.

As the screenshot shows, I currently have three business accounts displayed in the drop-down account record window. Out of three, only one came with the three dots option, which, when clicked, gives the option to "Sign out and forget" where the Outlook account at the top belongs to an old company that I no longer associated with, but it does not come with the three dots option where I can "Sign out and forget".

Please help.

[edit]_Outlook.email.unable.to.deleted.2025-12-10 202430

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Gunasekar N 51,270 Reputation points Independent Advisor
    2025-12-11T02:57:52.51+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    Clear your browsing History, cache, and Cookies.

    1. Press Ctrl+H to open the browser's history, then select Open History page.
    2. Click Delete browsing data.
    3. Select Browsing history, cookies and other site data, and cache images and files.
    4. Click Clear now.
    5. Restart your web browser and sign in with your Microsoft account you want to have on https://outlook.live.com/

    Then, if you're using the Edge web browser, go to edge://settings/autofill/passwords (Paste this link in the address bar)

    Find live.com in the lists.

    Delete any accounts you no longer use, or save their credentials.

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