Azure Subscription for Learning Purpose

Question

Azure Subscription for Learning Purpose

Anuj kr 0

My name is Anuj Thakur, Azure account email: <PII Removed>, Subscription ID:<PII removed>

I had taken this Azure subscription only to learn and explore Azure for educational purposes. I did not intend to use any paid services on a regular or production basis. Unfortunately, I got billed ₹1,184.42.

Since I am a learner and not using Azure commercially, I kindly request you to review my account and waive this charge.

Suchitra Suregaunkar 4,210 Reputation points Microsoft External Staff Moderator

2025-12-11T12:26:21.58+00:00
Hello Anuj kr

Thank you for posting your query on Microsoft Q&A platform.

When did you create this subscription, and when did you first notice the charge?

Was this subscription created under Free Trial, Pay‑As‑You‑Go, Student Account, or any Sponsorship offer?

Do you know which Azure service(s) generated the ₹1,184.42 charge? (Example: VM, Storage, SQL, App Service, Public IP, Backup, etc.)

Did you create any virtual machines, databases, or other paid resources during your learning activity?

If yes, were they deleted or still running?

Did you enable any spending limit or resource budget on your subscription?

Did you receive any free credits? If so, were the credits already consumed before the charge appeared?

Is the charge labeled under Compute, Networking, Storage, SQL, Backup, or Other in Cost Analysis?

Does the ₹1,184.42 charge appear in a single invoice, or is it accumulated across multiple days?

Have you ever received a one‑time courtesy refund or credit adjustment on this Azure account before?

Are you confirming this subscription was used exclusively for personal learning and not for business or production workloads?

Azure Billing Support can review such accidental charges and, in many cases, provide a one‑time refund or credit adjustment, especially for learners and student‑type usage scenarios.

You can contact Azure support directly using the links below:

https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/overview

Follow the instructions to provide details about the issue. From the Resources menu, go to the Help section and select "Support + Troubleshooting". In the "Support + Troubleshooting" window on the right, type "Billing" in the search box, select Billing, and click "Next." Select your subscription and click "Next." You'll see some suggestions for resolving the issue. If not, follow the steps below.

Scroll down and you'll find the 'Contact Support' option. From there, select 'Create Support Request'.

Enter a description of the issue (Issue Type, Subscription, Summary, Issue Type - Billing Support, Issue Detail Type - Billing History Dispute Help)

When the solution reappears, click 'Return to Support Request'. Click Next to create a billing support ticket.

Please let us know if the solutions suggested above helped you or if you need further assistance with this issue.

Thanks,

Suchitra.

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Answer 1

If you received a bill for your Azure subscription that you intended for educational purposes, it is important to note that Azure for Students provides a $100 credit for 12 months and access to free services. Charges incurred during this period are deducted from the credit, and if you exceed this amount, you may receive an invoice.

To address the billing issue, you can review your account and billing details in the Azure portal. If you believe the charges were incurred in error or if you did not intend to use paid services, you may need to contact Azure support for assistance. They can review your account and potentially waive the charges if they find it appropriate.

For future reference, ensure that you are aware of the limits of your Azure for Students subscription and monitor your usage to avoid unexpected charges.

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Azure Subscription for Learning Purpose

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