Unauthorized charge of $105 to my Apple account. This was not authorized. Please contact me and issue a credit.Unauthorized charge of $105

Jim Boersma 0 Reputation points
2025-12-11T08:45:59.59+00:00

There is an unauthorized charge of $105.99 on my Apple account. I have no knowledge of this purchase. Please contact me an issue a credit thank you Jim Boersma.


Moved from: Developer technologies | Windows Forms

Microsoft 365 and Office | Subscription, account, billing | Other | Other
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Q&A Assist
    2025-12-11T08:46:05.9566667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    I cannot assist with issues related to unauthorized charges on your Apple account. For concerns regarding unauthorized transactions, it is best to contact Apple Support directly. They can help you investigate the charge and issue any necessary credits.


    References:

    0 comments No comments

  2. Katerina-N 3,450 Reputation points Microsoft External Staff Moderator
    2025-12-11T22:22:28.92+00:00

    Hello Jim Boersma,

    Thank you for posting your question in the Microsoft Q&A forum!

    I understand that you are having issue with unauthorized charge of Microsoft 365 subscription. I truly understand how you feel. Let me assist you further.

    I am so sorry for the incontinent it might cause. Please understand for me that I would like to help you. But this community is a user-to-user forum, and I don't have access to the user's data and I'm not authorized to do so. I suggest you contact the Microsoft Customer Service team directly for the best assistance.

    To contact Microsoft Support:

    1. Visit this site: Contact – Microsoft Support
    2. Type Contact in the search box.
    3. Now, click on Get Help and select Contact Support or enter below to contact support.
    4. Go to the Products & Services tab and choose the Microsoft 365 & Office category.
    5. On the Category tab, choose Manage my subscription.
    6. Go to Confirm.
    7. You can now choose the Chat with a support agent option in your web browser.

    The following images indicate in detail the steps to contact them:

    Image

    Image

    Image

    Please note that the chat support team only works during certain working hours. Therefore, if the last window indicates that you are unavailable, try opening it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you.

    To refund and check for refund eligible you can refer to this website, follow the steps instruction:

    https://support.microsoft.com/en-us/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

    I hope this helps in your situation. Feel free to let me know if you have another update.

    Sincerely,


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment”.   

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.