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What is the definition of unanswered

Louisa Bisgaard 5 Reputation points
2025-12-11T08:52:23.7366667+00:00

What is the the definition of answered and unanswered in Copilot Studio

Microsoft Copilot | Other
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  1. Q&A Assist
    2025-12-11T08:52:30.9566667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    In Copilot Studio, the terms "answered" and "unanswered" refer to the status of user queries in relation to the agent's ability to provide responses.

    • Answered: This indicates that the agent has successfully provided a response to the user's query. The quality of the answer can vary, and it may be evaluated based on completeness, relevance, and other factors.
    • Unanswered: This refers to queries that the agent was unable to respond to. These could be tracked and analyzed to improve the agent's performance and answering capabilities.

    Understanding these definitions is crucial for analyzing the effectiveness of the conversational agent and making necessary adjustments to enhance user experience.

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