Blocked account

Niklas Nilsson 0 Reputation points
2025-12-11T09:11:48.17+00:00

My problem is that I can´t log in to my private account ******@hotmail.com.

When I reset my password to a new I try to login it say I have the wrong password.

Please hurry my account is important.

Outlook | Windows | Classic Outlook for Windows | For home
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  1. Gunasekar N 51,100 Reputation points Independent Advisor
    2025-12-11T09:48:13.73+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    If you receive "'You've tried too many times with an incorrect account or password'- Wait for 24 hours before signing in again. Sometimes waiting a day can be enough to remove a block. Don't make lots of repeated attempts, as this may reset the time lock.

    Another option is to try an alternate method to sign in instead of using your password.

    That is, after typing your email address (username) and on the next screen where it asks for your password, select "other ways to sign in."

    Get the verification code via an alternate email address or phone number, then sign in.

    paswword (1) (1)


    If you're still having issues, I recommend using the account recovery form to regain access.

    https://account.live.com/acsr

    Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you, and if you are not verified, you will need to submit the Account Recovery form again. You can do this up to 2 times every 24 hours.

    Important: The account recovery form can only be used if two-step verification isn't turned on.

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