The new Outlook for Windows has undergone significant changes, including a shift towards a more streamlined and integrated experience. However, this has resulted in some customization features being altered or removed, which can be frustrating for users who relied on those functionalities for sorting and reviewing emails effectively.
Microsoft's approach with the new Outlook focuses on delivering updates and features more rapidly, allowing for critical updates to be deployed within hours rather than days or weeks. This shift is part of a broader strategy to enhance the user experience through improved performance and reliability, but it may not align with every user's needs or preferences.
If you find that the new Outlook does not meet your requirements, it might be worth exploring other email applications that offer the customization options you are looking for. Microsoft continues to update Outlook, so feedback from users like you can be valuable in shaping future enhancements.
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