To troubleshoot the issue with Outlook not connecting to mail.yahoo.com after switching from comcast.net, you can try the following steps:
- Verify Server Settings: Ensure that you have the correct server settings for Yahoo Mail. The incoming server (IMAP) should be
imap.mail.yahoo.comand the outgoing server (SMTP) should besmtp.mail.yahoo.com. The ports are typically 993 for IMAP and 465 or 587 for SMTP. - Check Authentication: Make sure that you are using the correct username and password for your Yahoo account. Also, ensure that the option to use SSL is enabled for both incoming and outgoing servers.
- Create a New Outlook Profile: Sometimes, creating a new profile can resolve connectivity issues. You can do this by going to Control Panel > Mail > Show Profiles > Add, and then follow the prompts to set up your Yahoo account again.
- Disable Third-Party Add-ins: Start Outlook in safe mode to check if any third-party add-ins are causing the issue. You can do this by running
outlook.exe /safe. If Outlook works in safe mode, consider disabling the add-ins one by one to identify the culprit. - Repair Office: If the above steps do not work, you may want to repair your Office installation. You can do this through Control Panel > Programs and Features, select Microsoft Office, and then choose Repair.
If you continue to experience issues, consider checking your internet connection or contacting Yahoo support for further assistance.
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