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Word documents unable to see name of document

Steve Keller 0 Reputation points
2025-12-11T14:57:05.1733333+00:00

I dont have an option for WORD so selected the Microsoft 365? What is the Child tag selections I have no idea what that is about. anyway I attempted to update and still not able to see the name of my word document unless I leave the full screen mode =I have followed >>>Quick access toolbar turns completely white in Word and PowerPoint in full screen, no issues in dark mode. (macOS Tahoe 26.1)

[moved by moderator from Windows to Mac forum)

Microsoft 365 and Office | Word | For home | MacOS

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  1. Harold Milan 12,290 Reputation points Independent Advisor
    2025-12-11T15:32:36.5333333+00:00

    Hi,

    This is a known UI bug in Office for Mac (macOS Tahoe v26.1) when using full-screen mode in light mode. The Quick Access Toolbar and document name disappear because of a rendering glitch introduced in a recent update. The fix is to update Office to the latest build, which includes patches for this issue. Until then, use Focus View or exit full-screen as a workaround.

     

    to reach microsoft support you can go to this link https://support.microsoft.com/en-us

    I hope this helps!

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  2. Q&A Assist
    2025-12-11T14:57:16.04+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems you are experiencing an issue with the visibility of the document name in Word while in full-screen mode on macOS. Since you mentioned that the quick access toolbar turns completely white in Word and PowerPoint while in full screen, this could be related to display issues in Office applications.

    Here are a few steps you can try to resolve the issue:

    1. Check for Updates: Ensure that both your Microsoft Office and macOS are updated to the latest versions. Updates often include fixes for bugs and display issues.
    2. ClearType Settings: If you are experiencing poorly displayed text, you might want to adjust the ClearType settings or disable subpixel positioning in Word. However, these settings are generally more applicable to Windows environments.
    3. Toggle Full-Screen Mode: Sometimes, simply toggling out of full-screen mode and back can refresh the display and resolve visibility issues.
    4. Check Display Settings: Ensure that your display settings on macOS are configured correctly, as incorrect settings can affect how applications render.

    If the problem persists, consider reaching out to Microsoft Support for further assistance, as they may have more specific solutions for your version of Word and macOS.

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  3. Steve Keller 0 Reputation points
    2025-12-11T14:59:05.4+00:00

    How to contact no changes problem persists, how to reach out to Microsoft Support for further assistance, for macOS.

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