Computer no longer seeing HP laserjet pro MFP printer

Peter Allinson 0 Reputation points
2025-12-11T17:33:33.6+00:00

After last windows update, computer no longer recognizing the printer functions of my HP laserjet pro printer


Moved from: Microsoft Copilot | Other

Windows for home | Windows 11 | Devices and drivers
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  1. Q&A Assist
    2025-12-11T17:33:44.75+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your computer is no longer recognizing the functions of your HP LaserJet Pro MFP printer after a Windows update, there are several steps you can take to troubleshoot the issue:

    1. Check Printer Connection: Ensure that the printer is properly connected to your computer or network. For wired printers, check that the cable is securely plugged in. For wireless printers, verify that it is connected to a functioning Wi-Fi network.
    2. Restart the Printer: Turn off the printer, wait about 30 seconds, and then turn it back on. This can often resolve temporary issues.
    3. Run the Printer Troubleshooter: Use the built-in printer troubleshooter on your Windows computer. Go to Settings > System > Troubleshoot > Other troubleshooters, and then select Run next to Printer.
    4. Reinstall the Printer Driver: Right-click your printer in Device Manager and select Uninstall device. After uninstalling, restart your computer and reinstall the printer driver. If the driver is the latest version from the manufacturer, consider switching to a generic in-box driver.
    5. Check for Known Issues: Sometimes, specific updates can cause issues with printer recognition. Check if there are any known issues related to your printer model after the update, and see if Microsoft has provided any resolutions.

    By following these steps, you should be able to resolve the issue of your computer not recognizing the printer functions.

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  2. Kayece Jan Mae Amizola 12,040 Reputation points Independent Advisor
    2025-12-11T18:20:40.7666667+00:00

    Hi,

    If the issue persists, please try the additional solutions below.

    1. Visit the HP official Website. Download the latest printer driver and install it manually. Make sure to restart after the installation.
    2. Fix issues by reinstalling the current version of Windows.
    3. Run an In-place upgrade in Windows 11.
    4. Run System Restore to revert your PC's state to a previous point in time before the issue started.

    If you require further assistance, please don't hesitate to let me know.

    Stay Safe!

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