i am having trouble logging in to Microsoft account; doesn't recognize my email.

If you're having trouble logging into your Microsoft account and it doesn't recognize your email, here are some steps you can follow:

1. Verify Your Email: Ensure that you are entering the correct email address. It should be the one associated with your Microsoft account.
2. Check for Typos: Make sure there are no typos or extra spaces in the email address you are entering.
3. Use the Correct User ID: The user ID typically resembles someone@example.com or ******@example.onmicrosoft.com. If you're unsure of your user ID, contact your administrator for assistance.
4. Forgotten User ID or Password: If you have forgotten your user ID or password, you can follow the recovery options provided by Microsoft. You can visit the Microsoft support page for help with account recovery.
5. Contact IT Support: If you are using a corporate account, reach out to your organization's IT support for further assistance.

If you continue to experience issues, it may be helpful to open a support case with Microsoft for more personalized assistance.

References:

• "We don't recognize this user ID or password" error when a user tries to sign in to the Microsoft 365 portal
• I don't have a Microsoft account