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How do I reactivate a subscription that has expired due to lifecycle

Cornelis Wilcocks 0 Reputation points
2025-12-12T12:06:40.63+00:00

Picked bastion as generics option not available

how do I solve

I did contact Microsoft but the operative said they only do end user. Can someone help with how to resolve

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 13fe1785-0cc1-48f8-8616-a8bfc0ac2000 Correlation ID: 5879232e-7edd-445c-9778-7d9c857d36b0 Timestamp: 2025-12-12 12:05:30Z

Azure Bastion
Azure Bastion
An Azure service that provides private and fully managed Remote Desktop Protocol (RDP) and Secure Shell (SSH) access to virtual machines.

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  1. Shubham Sharma 6,200 Reputation points Microsoft External Staff Moderator
    2025-12-12T12:12:58.3033333+00:00

    Hello Cornelis Wilcocks

    Thank you for reaching out to Microsoft Q&A.

    The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.

    Tenant inaccessible due to inactivity

    If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.

    If it has been less than 20 days since the block, please provide the following details for further assistance via private message:

    • Tenant ID
    • Email Address
    • Correlation ID from the recent failure
    • Timestamp from the recent failure
    • Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored

    Note: If it's a test tenant, please re-create a new tenant for testing purposes.

    QuickStart: https://v4.hkg1.meaqua.org/en-us/entra/fundamentals/create-new-tenant

    Do let me know if you have any queries, we are happy to assist you further.

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