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Phone Link - One Way Audio on Calls to Lan

Sal 0 Reputation points
2025-12-12T17:28:12.9033333+00:00

I am experiencing the popular issue of one way audio on calls only to landline in Phonelink, calls to mobiles seem to work ok.

I have tried all published suggested solutions. Microphone is set as default, its a new pc, permissions are ok, messed around with audio enhancements and volumes etc. MS can you please fix this .

Windows for home | Windows 11 | Connect Phone and PC
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  1. Harold Milan 12,515 Reputation points Independent Advisor
    2025-12-12T18:03:45.1233333+00:00

    Hi,

    One‑way audio in Phone Link when calling landlines is typically a routing/compatibility issue between your PC’s audio stack, Bluetooth profiles HFP vs A2DP, and the carrier’s legacy voice path. Mobile calls often work because they use modern VoLTE routing, while landline calls expose the weaker path. Updating audio drivers, switching to a wired mic/headset, ensuring your headset is using the Hands‑Free HFP profile, and fully reinstalling Phone Link/companion app can mitigate it but in many cases this needs a Microsoft-side fix in Phone Link’s call bridge.

     

    I hope this helps!

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