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I need to speak with a person (HUMAN) with a pulse, Please! -- Billing questions

AdeS 0 Reputation points
2025-12-12T17:34:10.63+00:00

I have been for the last few hours, attempting to speak with a person about two subscription that on my account that I am being billed for.

How do I speak to a person to look into this without having to spending the nexe few hours to week or just canceling both to protect my acct.

A. Stiger

Moved from: Microsoft Copilot | Other

Microsoft 365 and Office | Subscription, account, billing | Other | Other
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  1. Q&A Assist
    2025-12-12T17:34:17.8866667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To speak with a person regarding your Microsoft subscriptions, you can contact Microsoft Support directly. Here are the steps you can follow:

    1. If you bought your subscription directly from Microsoft, you can reach out to Microsoft Support.
    2. If you're a Partner or Enterprise customer, you should contact your partner or account manager for assistance.

    Make sure to have your account details ready when you call, as this will help expedite the process.

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  2. JC 7,515 Reputation points Independent Advisor
    2025-12-12T20:01:15.77+00:00

    Hello,

    You can reach microsoft support through this link.

    https://support.microsoft.com/en-us/contactus

    Login with your account and describe the issue you're experiencing and it will lead you to ms support.

    Please be aware that here in the microsoft learn community we do not have access to account information or billing.

    Hope this help,s

    JC

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