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Request for Assistance with Inactive Azure Tenant Block (AADSTS5000225) and Account Recreation​

KuoHu 0 Reputation points
2025-12-13T04:24:04.2933333+00:00

When attempting to log in, I encountered the following error:

在尝试登录时，我遇到了以下错误：

  • Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: e3742cf8-c347-4cd9-8204-f779b6cc4700 Correlation ID: 783d9ca9-a58c-429a-860e-93a090e30c95 Timestamp: 2025-12-13 04:13:08Z

I acknowledge that I have not used this Azure tenant for a long time, and there is no important data stored in it. I am completely fine if the current tenant/account is closed or deleted.

我承认已很久未使用此 Azure 租户，且其中未存储任何重要数据。如果当前租户/账户被关闭或删除，我完全接受。

**My Request:**​

Instead of restoring the blocked tenant, I would prefer to create a completely new Azure account/tenant. Could you please guide me on how to proceed, or assist in resolving the current blockage to facilitate the creation of a new account?

**我的请求：**​

与其恢复被阻止的租户，我更希望重新创建一个全新的 Azure 账户/租户。能否请您指导我如何操作，或协助解决当前的阻止状态以便创建新账户？

If any additional information or verification is required from my side, please let me know. I appreciate your help in advance.

如需我提供任何额外信息或进行验证，请告知。提前感谢您的帮助。

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  1. Q&A Assist
    2025-12-13T04:24:18.26+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    When you encounter the error code AADSTS5000225, it indicates that your Azure tenant has been blocked due to inactivity. Since you mentioned that you do not have any important data stored in this tenant and prefer to create a new one, here are the steps you can take:

    1. Wait for Deletion: If you do not wish to reactivate the current tenant, it will be deleted automatically after 20 days of being inactive. Once deleted, you can create a new Azure account.
    2. Create a New Azure Account: After the tenant is deleted, you can sign up for a new Azure account by visiting the Azure website and following the account creation process. Make sure to use a different email address if required.
    3. Avoid Creating a New Tenant Prematurely: It is advisable not to create a new tenant while the old one is still in the process of being deleted to avoid complications.

    If you need to reactivate your tenant for any reason before deletion, you can reach out to Microsoft support for assistance. However, since you are okay with deletion, you can simply wait for that process to complete.

    References:

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