Cancel the subscription

To cancel your subscription, the steps may vary depending on the service you are using. Here are general guidelines for canceling subscriptions in Azure and Microsoft 365:

For Azure Subscription:

1. Go to the Azure portal and navigate to Cost Management + Billing.
2. Select Subscriptions.
3. Choose the subscription you want to cancel.
4. Click on Cancel at the top of the page.
5. Follow the prompts to confirm the cancellation, including selecting a reason and managing any associated resources.

For Microsoft 365 Subscription:

1. Go to the Microsoft 365 admin center.
2. Navigate to Subscriptions.
3. Select the subscription you wish to cancel.
4. In the subscription details, find the Cancel subscription option and follow the prompts to complete the cancellation.

Make sure to back up any important data before canceling, as access to your data may be lost after cancellation.

References:

• Cancel and delete your Azure subscription
• Cancel your subscription in the Microsoft 365 admin center

The steps provided by the AI above are for business customers, on the link below, Microsoft provide the method to cancel a private user's Microsoft 365 subscription and if eligible, get a refund.

https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b