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Claude is getting billed from marketplace, how can we redeem it from azure credits?

ZL SAI 0 Reputation points
2025-12-13T10:21:12.47+00:00

Please let me know, I have unknowingly consumed the Claude Sonnet 4.5, and realised it is auto-debiting from the marketplace invoices. Who can I request support from?

Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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  1. Q&A Assist
    2025-12-13T10:21:28.16+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To redeem Azure credits for the Claude models you have consumed, you should first ensure that your Azure subscription is set up correctly to utilize the credits. If you are experiencing issues with auto-debiting from the marketplace invoices, you can submit a support request through the Azure Portal. Here’s how:

    1. Open the Azure Portal.
    2. Navigate to Help + Support.
    3. Select New support request.
    4. Choose Issue type as Billing and Problem type as Marketplace.
    5. Provide details about your issue, including the consumption of Claude Sonnet 4.5.

    If you need further assistance, you can also reach out to the Microsoft Marketplace publisher support team by submitting a support ticket from within Partner Center.

    References:

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