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Error reinstalling OneDrive/disk full because of a glitch with freeing up space/don't want to lose files

Elizabeth -BCGVA 0 Reputation points
2025-12-13T15:46:02.62+00:00

I was using OneDrive fine. I think made errors when trying to free up space and keep other files on my machine. I tried uninstalling/reinstalling OneDrive, but now I'm getting an error that there is no disk space. I don't see any files on the actual computer and see only 1/2 when I lot into OneDrive via a browser. Is the disk full with the files that were uploading and downloading?

How can I preserve these files and not loose them while making the system ignore the full disk error?

Need assistance to fix, without losing files.

Mod moved from : Windows for home | Other | Files, folders, and storage

Microsoft 365 and Office | OneDrive | For home | Windows
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  1. Q&A Assist
    2025-12-13T15:46:13.2533333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It sounds like you're experiencing issues with disk space while trying to manage your OneDrive files. Here are some steps you can take to resolve the problem without losing your files:

    1. Check Disk Space: First, ensure that you have checked how much disk space is actually available on your machine. You can do this by going to "This PC" and looking at the properties of your drives.
    2. Free Up Space: If your disk is indeed full, you may need to free up some space. You can use the Disk Cleanup tool in Windows to remove unnecessary files:
      • Search for "Disk Cleanup" in the Start menu.
      • Select the drive you want to clean up (usually C:).
      • Check the boxes for the types of files you want to delete (like temporary files, recycle bin, etc.) and click OK.
    3. Unlink and Relink OneDrive: If you haven't already, try unlinking and relinking your OneDrive account. This can sometimes resolve sync issues and help with configuration problems:
      • Go to the OneDrive settings and unlink your account, then sign back in.
    4. Reset OneDrive: If the above steps do not work, consider resetting OneDrive. This will not delete your files from OneDrive, but it will reset the app:
      • Open the Run dialog by pressing Windows + R, type onedrive.exe /reset, and press Enter. This will reset the OneDrive app and may resolve any syncing issues.
    5. Check OneDrive Online: Since you mentioned seeing only half of your files online, ensure that all your files are properly synced to OneDrive. You can check the OneDrive web interface to see if all your files are there.
    6. Backup Important Files: If you are concerned about losing files, consider backing up important files to an external drive or another cloud service temporarily until you resolve the disk space issue.

    By following these steps, you should be able to manage your disk space and OneDrive without losing any files.

    References:

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