Microsoft edge is not blocking Family safety restrictions

rafael 0 Reputation points
2025-12-13T17:24:25.66+00:00

Family safety issue.

All of a sudden all my children (8j, 10j, 12j) have full access on Edge. And i mean everything. No restrictions, no age restrictions, only max time works with edge. They can see everything, even xxx rated and 21j+ content and all. I cant even see what they do in the app anymore. No backlogg, nothing. The rest of the FS app works fine.

Yesterday 2 people from microsoft helpdesk logged in my system and they couldn’t fix it. They worked on it for 2,5hours. No result.

Even when i create a new child account with a new Microsoft account it doesn’t block anything. I have multiple computers and multiple accounts.

A very concerning issue.

Microsoft Edge | Website issues | Windows 11
0 comments No comments
{count} vote

2 answers

Sort by: Most helpful
  1. Q&A Assist
    2025-12-13T17:25:35.9166667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems like you are experiencing a significant issue with Microsoft Family Safety not effectively blocking content on Microsoft Edge. According to the context, Microsoft is aware of issues related to web filtering in Family Safety, particularly regarding unsupported browsers. Currently, Microsoft Edge is the only supported browser that provides web filtering functionality within Family Safety. If web filtering is enabled, parents must approve other unsupported browsers before they can be used, and there may be temporary gaps in blocking behavior when unsupported browsers update to a new version.

    Additionally, there have been reports of issues where browsers like Google Chrome shut down unexpectedly when trying to access them without parental approval. However, this issue is typically resolved by enabling Activity Reporting in Family Safety settings.

    Since you mentioned that Microsoft support could not resolve the issue, it might be beneficial to ensure that all Family Safety settings are correctly configured and that Activity Reporting is enabled. You may also want to check for any updates or fixes that Microsoft might release regarding this issue.

    If the problem persists, consider reaching out to Microsoft support again with specific details about your situation, as they may have additional troubleshooting steps or updates regarding this issue.


    References:

    0 comments No comments

  2. rafael 0 Reputation points
    2025-12-13T17:28:44.3266667+00:00

    Stupid AI answer.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.