How to fix https://v4.hkg1.meaqua.org/en-us/unexpected-error?s=ERROR_VUE_WIDE_BLOCK when attempting to schedule an exam

Stephen Francis 0 Reputation points
2025-12-15T19:24:14.04+00:00

Hello

When I attempt to schedule a AZ-900 exam through Pearson Vue I am hit with an error message and the following URL: https://v4.hkg1.meaqua.org/en-us/unexpected-error?s=ERROR_VUE_WIDE_BLOCK. I am an American service member attempting to schedule the exam overseas, although I have a Visa card with an US address.


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  1. Q&A Assist
    2025-12-15T19:24:30.69+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems you are encountering an error when trying to schedule your AZ-900 exam through Pearson VUE. The error message you mentioned, ERROR_VUE_WIDE_BLOCK, typically indicates that there may be restrictions based on your location or the payment method being used. Here are a few steps you can take to troubleshoot this issue:

    1. Check Location Restrictions: Since you are an American service member scheduling the exam overseas, ensure that Pearson VUE allows exam scheduling from your current location. Some regions may have specific restrictions.
    2. Payment Method: Verify that your Visa card is accepted for international transactions. Sometimes, cards with a U.S. billing address may face issues when used overseas. You might want to contact your bank to ensure there are no blocks on your card for international use.
    3. Contact Pearson VUE Support: If the issue persists, it may be best to reach out to Pearson VUE support directly. They can provide specific guidance based on your situation and help resolve any account-related issues.
    4. Try a Different Browser or Device: Occasionally, browser or device-related issues can cause unexpected errors. Try scheduling the exam using a different browser or device.
    5. Clear Cache and Cookies: Clearing your browser's cache and cookies can sometimes resolve unexpected errors when accessing websites.

    If you continue to experience problems, consider checking the Pearson VUE support forums or contacting Microsoft Certification Support for further assistance.


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  2. Julian Sharp 7,436 Reputation points
    2025-12-15T20:05:56.8366667+00:00

    ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

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