Cant Login to microsoft on my conputer

Thanks for sharing the details. When sign in keeps asking for that email, the account security system still lists it as the primary verification contact, and password resets do not override security checks.

You must verify through the listed security email or complete the account recovery form to prove ownership when access to that email no longer exists. Please review the account recovery instructions on the official support website and submit the recovery form using the same device and network you normally use.

Thanks for the update, this helps clarify the block. When sign in keeps requesting that email, the account remains locked to an old primary security alias, and password resets repeat because identity verification never completes.

Access returns only after verifying the listed security email or after submitting the account recovery form and waiting for the security change review period, which lasts up to 30 days when the primary email gets replaced. Please review the official support article for changing security info and account recovery, then confirm whether a security info change request already exists.