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Failed to install HPC Pack 2019 Refreshed, Unknown error 20002

Saarimaa, Pekka 1 Reputation point
2022-01-14T10:06:44.393+00:00

When trying to install Windows Server HPC Pack 2019 Refreshed into a single head node (no high availability) configuration on Windows Server 2016, I get the following error during installation of the server components:

165074-screenshot-2022-01-14-115836.png

The chainer log is full of errors like this:

11.29.12.186 - Failed to initialize HA Storage database: System.AggregateException: One or more errors occurred. ---> System.InvalidOperationException: Error occured when setting data entry: System.Data.SqlClient.SqlException (0x80131904): Error converting data type nvarchar to datetime.
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted) at System.Data.SqlClient.SqlCommand.CompleteAsyncExecuteReader(Boolean isInternal, Boolean forDescribeParameterEncryption) at System.Data.SqlClient.SqlCommand.InternalEndExecuteNonQuery(IAsyncResult asyncResult, String endMethod, Boolean isInternal) at System.Data.SqlClient.SqlCommand.EndExecuteNonQueryInternal(IAsyncResult asyncResult) at System.Data.SqlClient.SqlCommand.EndExecuteNonQueryAsync(IAsyncResult asyncResult) at System.Threading.Tasks.TaskFactory1.FromAsyncCoreLogic(IAsyncResult iar, Func2 endFunction, Action1 endAction, Task1 promise, Boolean requiresSynchronization) \--- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Hpc.HighAvailabilityModule.Storage.Client.SQLStorageMembershipClient.<SetDataEntryAsync>d__30.MoveNext() ClientConnectionId:4bad1edc-3402-4401-9304-072070c87032 Error Number:8114,State:5,Class:16 at Microsoft.Hpc.HighAvailabilityModule.Storage.Client.SQLStorageMembershipClient.<SetDataEntryAsync>d__30.MoveNext() \--- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Hpc.HighAvailabilityModule.Storage.Client.SQLStorageMembershipClient.<SetStringAsync>d__32.MoveNext() \--- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at Microsoft.Hpc.SqlReliableRegistry.<SetValueAsync>d__101.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task.WaitAll(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Microsoft.Hpc.Setup.Chainer.InstallEngine.HpcServerInstallableItem.InitializeHAStorage()

Any advice?

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  1. Limitless Technology 40,081 Reputation points
    2022-01-14T13:59:32.73+00:00

    Hi @Saarimaa, Pekka

    Running "CleanFabric.ps1" solved the installation problem for many users.

    Here is a thread as well which discusses the same issue and you can try out some troubleshooting steps from this and see if that helps you to sort the Issue.

    HPC Pack 2016 Update 2 installation error 20002, can not install server components after uninstalling HPC Pack 2016
    https://social.microsoft.com/Forums/en-US/4f46bb34-6ac4-4519-8e06-37fd7ec66f5c/hpc-pack-2016-update-2-installation-error-20002-can-not-install-server-components-after-uninstall?forum=windowshpcitpros

    Hope this resolves your Query!!

    --------
    --If the reply is helpful, please Upvote and Accept it as an answer--

    1 person found this answer helpful.
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  2. Saarimaa, Pekka 1 Reputation point
    2022-01-17T06:39:04.293+00:00

    Hi,

    I already tried to run CleanFabric.ps1 before asking this question. Output was this:

    Registry key is already removed.
    FabricHostSvc is already removed.
    FabricInstallerSvc is already removed.
    FabricRoot not present.
    Fabric is already uninstalled.

    Sorry I did not mention that. It did not fix the issue.

    There was indeed an old installation of HPC pack on the system, which was never used. I suspect it got corrupted when the server was migrated to a different domain. But as it was never used, this was also not discovered at that time. The old installation was also single head node configuration. If I understood correctly, the fabric is only really used by HPC for configurations involving multiple head nodes? I did not see any of the fabric processes running on the system that were mentioned in the linked thread.

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