304 questions
304 questions with Windows for home | Other | Recovery and backup tags
2 answers
blocked my scond account
Long story short, a few days ago I received an email on one of my accounts saying that unusual login activity was detected and the account was temporarily disabled. My phone number linked to the account is no longer working because it was deactivated,…
Windows for home | Other | Recovery and backup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 72%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
2 answers
How to open a removable drive locked during bitlocker encryption interruption
My laptop fails to unlock a removable hard drive locked as a result of bitlocker encryption interruption. I have the recovery password but it is not giving the prompt for recovery password. How do i unlock the drive? Moved from: Sysinternals
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-10T06:07:18.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 36%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
Olufisayo A
0
Reputation points
commented 2025-12-11T10:02:26.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
4,950
Reputation points Microsoft External Staff
Moderator
3 answers
How to fix Acer laptop
How can I fix this, I have a acer laptop and its say in the screen "Your device ran into a problem and needs to restart. We're just collecting some error info, and then you can restart. 100% complete"
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-11T08:26:16.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Annerevilo31
0
Reputation points
answered 2025-12-11T09:00:54.5333333+00:00
DaveM121
813.6K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
BitLocker recovery key from key ID
Cannot find a way to retrieve a BitLocker Recovery Key by any of the normal means for a disc that was accidently locked when a program was being installed. Is there a way to use the key ID to retrieve the recovery key, and, if so, how do I do it? This…
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-10T14:59:04.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 61%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Larry Borabeck
0
Reputation points
accepted 2025-12-10T20:54:53.4666667+00:00
Larry Borabeck
0
Reputation points
2 answers
After entering bitlock key, software issue is still not resolved so what do I need to do beyond that?
It requests bitlocker key, I enter it, then none of the options following actually resolve whatever issue is making my software not work.
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-10T17:36:13.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 49%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MCollins
0
Reputation points
answered 2025-12-10T20:11:47.5833333+00:00
Carlo Luna
5,155
Reputation points
Independent Advisor
2 answers
How to open a removable drive locked by bitlocker encryption interruption
My laptop fails to unlock a removable hard drive locked as a result of bitlocker encryption interruption. I have the recovery password but it is not giving the prompt for recovery password. How do i unlock the drive? Moved from: Sysinternals
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-10T06:16:27.6033333+00:00
Olufisayo A
0
Reputation points
answered 2025-12-10T17:37:32.05+00:00
Rez
12,075
Reputation points
Independent Advisor
3 answers
Can’t input recovery key
So basically I’ve been locked out due to bit locker and since I’ve gotten the recovery key, when I open the laptop it just skips the repair which doesn’t give me the opportunity to enter the key, because it skips straight to diagnosing the laptop, and…
Windows for home | Other | Recovery and backup
304 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 2%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
How to enter bitlocker recovery key
I need help enter the bitlocker recovery key on my computer. I dont know which numbers to enter. It's confusing. Moved from: Azure Advisor
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-06T18:53:33.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 74%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Cynthia Frazier
0
Reputation points
commented 2025-12-09T21:39:05.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
2,725
Reputation points Microsoft External Staff
Moderator
2 answers
I have a desktop PC that died due to coffee being spilled in it. And I have another identical PC that I would like to put the hard drive into however bitlocker will not let me and I was not the one who setup the initial PC is there a way to get bitlocked?
Need to get bitlocker code for a hard drive on a PC that is dead. Moved from: Developer technologies | Windows Forms
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-09T18:49:57.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 3%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Aaron Allred
0
Reputation points
answered 2025-12-09T21:17:56.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 92%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Aymeric-B
23,195
Reputation points
Independent Advisor
1 answer
Windows Launcher Keeps Deleting My Notes While I'm Writing!
Please help me, especially in recovery. I use the windows launcher on my phone, specifically for the purpose of the homepage widgets. One of them being the sticky notes widget. Recently, this has happened two times before, where I'm in the middle of…
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-09T03:30:34.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 5%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Steven C
0
Reputation points
answered 2025-12-09T03:30:46.0966667+00:00
Q&A Assist
3 answers
How to restore my PC from Locked out status
I am locked out via Bit Locker and have no code. How do I bypass the system to restore my Desktop? Moved from: Microsoft System Center | Other
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-08T20:53:04.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 3%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWG%3C/text%3E%3C/svg%3E)
William Gumert
0
Reputation points
answered 2025-12-08T23:15:53.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
29,125
Reputation points
Independent Advisor
3 answers
Microsoft has screwed me over and getting away with it.
So, I go to use my computer, and it won't let me login. I took my computer to a repair store, and they are telling me it is now personally encrypted and asking for a BitLocker key. Because it is encrypted my Microsoft account won't even show my device…
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-08T17:10:48.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 5%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dan Luckhardt
0
Reputation points
answered 2025-12-08T19:24:52.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 63%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
HARDCORE GAMES™
180
Reputation points
1 answer
My PC has disappeared from "My Devices" in Microsoft account
As the title indicates, my desktop PC running Windows 11 Pro has disappeared from "My Devices" in my Microsoft account. The PC has always been linked to the account. (I did reload Windows on it a couple of weeks ago.) My worry is that I won't…
Windows for home | Other | Recovery and backup
304 questions
asked 2025-07-07T15:11:46.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 43%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dave Carta
110
Reputation points
commented 2025-12-07T15:23:13.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D
29,990
Reputation points
Volunteer Moderator
1 answer
How to get right code in authenticator app.
I am attempting to get my account authenticated while signing into different websites. The code I am getting is wrong. It seems like I need to authenticate my authenticator, but then I go to my email...... Then I need to authenticate it. Does Microsoft…
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-06T23:26:31.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 42%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kayne Supernault
0
Reputation points
answered 2025-12-06T23:27:38.8033333+00:00
Q&A Assist
1 answer
BitLocker recovery ID
I do not have any BitLocker recovery keys uploaded to my Microsoft account. What can I do to overcome the BitLocker request for a recovery key Id?
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-05T10:19:56.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 14.000000000000002%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
alessandro bergamo andreis
0
Reputation points
edited the question 2025-12-05T12:11:13.9+00:00
Stefan Blom
323.7K
Reputation points MVP
Volunteer Moderator
1 answer
BitLocker pop uo
BitLocker recovery key pop up. My device is registered under my Microsoft family account but cannot find the recovery key. It is a Microsoft home package and not a business related one. What can I do???? Moved from: Microsoft 365 and Office | To Do |…
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-05T10:10:19.7466667+00:00
alessandro bergamo andreis
0
Reputation points
edited the question 2025-12-05T11:37:04.8033333+00:00
Gérard Oomens
113.6K
Reputation points
Volunteer Moderator
1 answer
External hard drive overwritten by Windows Media Creation Tool - how to recover deleted partition
Dear Microsoft Support Team, I hope you are doing well. I am writing because I have encountered a very serious issue after using the Windows Media Creation Tool on my computer. I accidentally selected my external hard drive (2TB) as the installation USB…
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-04T13:20:41.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Ali Omrani
0
Reputation points
answered 2025-12-04T14:04:18.1+00:00
David-M
99,355
Reputation points
Independent Advisor
2 answers
bitlocker code issue
Im facing issues with bitlocker under this account <Mod remove PII> @homail.com can you please provide me with my bitlocker key its urgent please. Moved from: Microsoft Security | Microsoft Authenticator
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-03T10:17:35.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 20%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Moncef Mellouk
0
Reputation points
answered 2025-12-04T09:39:23.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
152.8K
Reputation points
Independent Advisor
3 answers
Bitlocker key not working
My BitLocker recovery key is not working. I have tried multiple options, but nothing seems to resolve the issue, and the laptop keeps returning to the BitLocker recovery screen. I also attempted a USB recovery, but it continues to loop back to the same…
Windows for home | Other | Recovery and backup
304 questions
asked 2025-11-29T18:51:38.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 88%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Srinivas Katta
0
Reputation points
commented 2025-12-04T07:26:59.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
3,250
Reputation points Microsoft External Staff
Moderator
3 answers
Bitlocker Key Not working
Buttocks key not effective on repairing computer. I’ve restarted the computer several times. Nothing is working so far. Keep going back to asking for the bio med key. Moved from: Microsoft Copilot | Microsoft 365 Copilot | Development
Windows for home | Other | Recovery and backup
304 questions
asked 2025-12-03T17:09:43.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 27%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
jerrod dodd
20
Reputation points
answered 2025-12-03T22:32:42.17+00:00
John DeV
152.8K
Reputation points
Independent Advisor