391 questions with Microsoft Advertising | Other tags

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Cancel subscription

Im being charged for a subscription to Microsoft marketplace when I go to subscriptions it says I don't have any or any payment methods

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-12-11T18:00:14.5433333+00:00
Denise Ross 0 Reputation points
answered 2025-12-11T18:00:30.1133333+00:00
Q&A Assist
1 answer

Use Microsoft Clarity for a customer portal with sensitive information

Hi, I work for an agency and have a client who would like to use Microsoft Clarity, but it is in a gated portal for their clients where there also is sensitive customer data. Is it safe to use Microsoft Clarity here? This is in the EU, so GDPR…

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-12-09T08:41:13.11+00:00
Ian KBH 0 Reputation points
answered 2025-12-09T08:41:24.5833333+00:00
Q&A Assist
3 answers

I cannot claim my microsoft ads certification

I passed the Microsoft Ads Certification exam today but did not receive my badge or email from Credly. Please help me how to claim my badge

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-12-08T07:40:49.5166667+00:00
Raya Tsvetkova 0 Reputation points
edited the question 2025-12-08T12:10:42.2966667+00:00
MS Advertising - Vahid 110 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How do i get connected with Microsoft support?

My ads account got suspended without any valid reason neither i am able to process any refunds for the ads balance. I also got connected to Microsoft support with the no +1-983-220-2758 and the issue was not resolved. How to get this sorted?

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-11-12T18:40:41.8966667+00:00
Abigail Ramirez 20 Reputation points
edited the question 2025-12-03T11:43:06.49+00:00
Abigail Ramirez 20 Reputation points
2 answers One of the answers was accepted by the question author.

Advertizer links on MSN.COM

Do the "Powers that Be" ever check advertisers links that are posted on the home page?? Today (Nov 24, 2025) an ad was listed for a knife sharpener. If you clicked on the ad, the site it referred you to was loaded with a VIRUS!! I have…

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-11-24T19:39:51.9666667+00:00
Wally Christensen 20 Reputation points
edited the question 2025-11-24T20:36:16.66+00:00
MS Advertising - Marvin 155 Reputation points Microsoft External Staff Moderator
2 answers

Lumetrix EI

BonjourJ Ai besoin que mon entreprise LUMETRIX EI apparaisse sur bing carte s il vous plait mon adresse LUMETRIX EI 4 VILLA DONIZETTI 94400 VITRY SUR SEINE.

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-11-18T09:54:11.71+00:00
abdel touil 0 Reputation points
answered 2025-11-18T10:54:54.8566667+00:00
MS Advertising - Vahid 110 Reputation points Microsoft External Staff Moderator
3 answers

UET Tag error: Uncaught (in promise) TypeError: Cannot read properties of null (reading 'userId')

Hi, The UET tag has been delivering an error since November 9th, can you please fix it? Scripts https://bat.bing.com/p/insights/s/0.8.39 https://bat.bing.com/p/insights/s/0.8.40 Error Uncaught (in promise) TypeError: Cannot read properties of null…

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-11-14T08:59:46.08+00:00
Benjamin Clot 0 Reputation points
answered 2025-11-17T12:27:04.3633333+00:00
Benjamin Clot 0 Reputation points
2 answers

URGENT: Accidental Deletion of Clarity Project - Request for Manual Restoration

Hello Microsoft Clarity Support Team, I am writing to request the manual restoration of a project that was accidentally deleted from my account. We rely on this data for our business analysis and need to retrieve the historical session recordings. Please…

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-10-24T09:07:10.1666667+00:00
Kateryna Shchuka 0 Reputation points
recommended 2025-11-11T22:29:17.7966667+00:00
Alexandra Tanasescu 0 Reputation points Moderator
1 answer

Badge not issued – Microsoft Advertising Search Certification

Hi Microsoft team, I have successfully passed the Microsoft Advertising Search Certification (Search Exam), but I did not receive any badge or certificate in my Learn profile or via email. Details: – Microsoft Account Email: [r*****@gmail.com] –…

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-07-24T09:02:19.87+00:00
Rafael Rohrmann 0 Reputation points
commented 2025-11-06T09:34:54.9933333+00:00
Adam Pol 0 Reputation points
0 answers

Egregious Policy Issue for Health Clinic: Account Suspension

Has anyone faced issues with account suspension for Men's Health Clinics? We use the same website and content in Google Ads, but Microsoft just banned our account after an internal manual review with no justification!

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-11-05T14:42:48.8066667+00:00
Citizen X 0 Reputation points
1 answer

Problems with registering a new account in Microsoft PubCenter

We are a traffic media company and we hope to collaborate with Microsoft on JavaScript advertising. However, we are unable to register at https://pubcenter.microsoft.com/loginV2. In the prompt, we saw: "There is no Microsoft Monetize Now account…

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-10-16T09:21:17.1933333+00:00
xianglan li 0 Reputation points
answered 2025-10-16T11:01:15.7366667+00:00
MS Advertising - Vahid 110 Reputation points Microsoft External Staff Moderator
1 answer

Where can I find my certificate / badge after passing a Microsoft Advertising exam?

Last week (24 sept) I passed the Microsoft Advertising Retail exam, but I still haven't received a mail from Credly (as it said on the screen after passing, see screenshot) or Microsoft with my badge/ certificate. Where can I find it? Screenshot…

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-10-02T06:53:52.94+00:00
Margreet Uildriks 0 Reputation points
edited an answer 2025-10-02T07:48:53.6433333+00:00
MS Advertising - Vahid 110 Reputation points Microsoft External Staff Moderator
1 answer

reactive my Bing ads account

I am writing to inform you that my Microsoft advertisement account has been deactivated. I am not sure why this has happened, but I would like to reactivate my account as soon as possible. Could you please look into this matter and provide me with the…

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-09-05T22:21:38.46+00:00
US-SF-Lella li 0 Reputation points
answered 2025-09-05T23:52:42.55+00:00
MS Advertising - Marvin 155 Reputation points Microsoft External Staff Moderator
1 answer

Access Microsoft Click ID (MSCLKID) data using Bing Ads API

How can I access the Microsoft Click ID (MSCLKID) and the campaign name or campaign ID it is associated with? (Ideally via Bing Ads API)

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-02-05T09:50:45.9+00:00
José Caetano 5 Reputation points
answered 2025-09-01T14:21:49.1166667+00:00
José Caetano 0 Reputation points
1 answer

How to disable AutoEvent?

How to disable AutoEvent? For example:AutoEvent_outbound_click, AutoEvent_add_to_cart

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-08-21T09:08:33.5466667+00:00
kepper Eye 0 Reputation points
commented 2025-08-22T18:27:03.32+00:00
Thomas Shelby 10 Reputation points
2 answers One of the answers was accepted by the question author.

Currency is fixed to USD during account creation, unable to select JPY

Hello, I'm trying to create a new Microsoft Advertising account in Japan, but the currency is automatically set to USD and I can't change it to Japanese Yen (JPY). Here is what I've already checked: My Microsoft account country/region is set to Japan. …

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-08-20T07:12:03.52+00:00
△▼△▽ 20 Reputation points
accepted 2025-08-21T08:23:07.5766667+00:00
△▼△▽ 20 Reputation points
1 answer

Conversion Pixels

Hi there, Campaign ID's 1******, 1****** & 1****** run dates Jul & Aug 2025 all have conversion pixel ID's 1****** or 1****** assigned. To date no conversions have been recorder. The client has confirmed and rechecked set of the pixels. Is AdSure…

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-08-11T13:54:36.71+00:00
Robin Powell 0 Reputation points
accepted 2025-08-12T13:46:26.97+00:00
Robin Powell 0 Reputation points
1 answer

Please provide the media kit and annual schedule (including holidays) for Microsoft Advertising.

①マイクロソフト広告の媒体資料をください。 ②媒体の年間スケジュールを教えてください。 例:お盆休暇 年末年始休暇 など入稿はいつまでなのか、休暇中サポートはつながるのかなど

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-08-06T05:21:02.8366667+00:00
sendo 0 Reputation points
answered 2025-08-06T09:51:48.2166667+00:00
MS Advertising - Vahid 110 Reputation points Microsoft External Staff Moderator
1 answer

Request to Confirm Legitimacy and Use of Clarity URL

Hello Team, We have observed multiple attempts to access the following URL from internal systems: "https://d.clarity.ms/collect" Currently, our proxy is blocking this outbound traffic. Before proceeding with any permanent rule changes, we would…

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-07-29T11:59:17.0633333+00:00
Hitesh Sungar 0 Reputation points
answered 2025-07-30T11:06:28.2833333+00:00
MS Advertising - Arsen 155 Reputation points Microsoft External Staff Moderator
2 answers

How do you sign up to monetize?

There's no form and the email on site just bounces.

Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
391 questions
asked 2025-07-07T17:25:59.0533333+00:00
colin bruce 0 Reputation points
commented 2025-07-29T11:18:00.2866667+00:00
colin bruce 0 Reputation points