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unable to add exchange account to the mail app on osx
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I have the same issue for the past two days and not able to add the account back.
The operation couldn’t be completed. (com.apple.accounts error 3.)
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I'm getting this error once the account authenticates but Mac OS Mail still cannot connect. Removed the account and attempted to add it back to no avail. Outlook for Mac still working. It started a couple days ago when Mac mail said "account offline."
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Hello everyone,
Thanks for sharing your concerns. To help us provide support more efficiently, please:Create a new thread on the forum describing your issue in detail.
Include your Outlook for Mac version and specify which license you are using.
This information will make it easier for our team to provide the appropriate support for your case.
Warm thanks.
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Having the same problem here. Yesterday noticed an error icon next to my exchange account in apple mail. Deleted the account, rebooted and tried re-adding. Same error as everyone else is getting after confirming 2FA. Account is working as normal on iPad and iPhone.
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I am having this same issue also! Please share any solutions.
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Same here, since yesterday!!!
Same issue here since yeasterday, would be great to get a fix for this ASAP
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Same issue still. Any solutions from microsoft? Thanks
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Me too, I was able to add my Exchange account today successfully. Looks like the issue has been fixed.
Hi everyone,
I’d like to inform you that the issue (ID: EX1188132) is currently being addressed by Microsoft. The fix has reached approximately 93% saturation across affected environments, and Microsoft is actively monitoring service availability to ensure full restoration for impacted users.
Please try reconnecting your account to verify if the issue persists. We will provide further updates as soon as the incident is completely resolved.
Reference: https://admin.cloud.microsoft/?#/servicehealth/:/alerts/EX1188132
Note: To access this link, you must have admin roles such as Global Admin, if you are a normal user, you can ask your IT admin to check it for you.
We truly appreciate your understanding and patience.
Best regards,