my xbox account is being locked

Hello fried fring,

Thanks for getting back to us.

This seems to be the screen after you choose the verification method? Can you please send me the screen of what happen right after when you entered your password?

Please understand that our forum is a public platform, and we will modify your reply to cover your personal information in the description. Please notice to hide these personal or organization information next time you post error or some information to protect personal data.

Also, may I know have you tried to fill out the form yet?

I'm waiting for your reply.

when i give my password and then code this happens and when i click next and give my phone number it says it doesnt work i have tried again and again different phone numbers on different days and times

no asnwer? i am still waiting

Hello fried fring,

Thanks for getting back to us. Sorry for the late reply.

Please understand that our forum is a public platform, and we will modify your reply to cover your personal informatoin in the description. Please notice to hide these personal or organization information next time you post error or some information to protect personal data.

Thank you for the photos.

As I am aware, your account has received a lock due to suspicious activity to protect the account. Usually, this can be done by sending a code to your number. However, if you are unable to receive the code, the form in this link is the alternative way. It will also provide you an option to explain that you are unable to receive the code, can you please try the form in this link? Note: This is NOT the password reset request form. You should prepare a working email address and as much information about the account as possible. The result usually come within 72 hours after the form is submitted. https://www.microsoft.com/digitalsafety/account-reinstatement

I'm waiting for your reply.