1,304 questions with Microsoft 365 and Office | Install, redeem, activate | For education | Other tags

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1 answer

Merge the duplicate Microsoft account with same email ID

I got to know from the customer support of Microsoft that I have 2 duplicate microsoft accounts and it needs to be merged. So this QnA is to raise a ticket to help me identify the duplicate accounts and merge the accounts to one. Thank you!

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-12-04T05:21:29.6066667+00:00
Ramya, Avaneni 0 Reputation points
commented 2025-12-05T07:08:11.8633333+00:00
Jade Ng 6,395 Reputation points Microsoft External Staff Moderator
1 answer

How do I log in to my student account if I don't have access to Authenticator?

Two days ago I lost my phone where I had Authenticator installed and my student account logged in. Now I can't log in to my student account because it asks me to verify my Authenticator number, which I can't do since I don't have my phone. I would like…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-11-17T21:03:59.21+00:00
Freddy Arizaga 5 Reputation points
commented 2025-11-19T06:54:21.6266667+00:00
Darren-Ng 5,955 Reputation points Microsoft External Staff Moderator
1 answer

How do I add Authenticator to my new phone

I recently got a new phone and am unable to sign into my Outlook email and my Authenticator app for school. Whenever I try to sign in it sends a code to my Authenticator app, however I cannot access the code without being signed in. I can’t sign in…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-11-06T02:13:27.51+00:00
Abrielle Cheatum 0 Reputation points
commented 2025-11-07T00:20:34.0966667+00:00
Jeanie H 7,850 Reputation points Microsoft External Staff Moderator
8 answers

COPILOT PRO Prompt Character Limit?

Too many tabs, too many windows, CRAZY FIND? - I wound up going to copilot.microsoft.com, in two different browsers. The URL is the same. The account is the same. .... The one on the LEFT is in PURPLE, and says 4,000 character limit. And the…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2024-04-17T20:13:49+00:00
Anonymous
recommended 2025-10-31T14:00:42.7166667+00:00
Alvise C 56,001 Reputation points Volunteer Moderator
1 answer

réactive ce code PII REMOVED

je veux autoriser mon ordinateur à avoir accès à mes comptes PII REMOVED

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-10-28T23:51:58.63+00:00
Dugauquier Loane 0 Reputation points
commented 2025-10-30T00:04:14.1266667+00:00
Jeanie H 7,850 Reputation points Microsoft External Staff Moderator
1 answer

New Phone and Codes

I got a new phone, I use teams, outlook, authenticator and lots of Microsoft for school and volleyball. Along with the new phone and I am having to log into teams and outlook again. I am in need of a code to log into these and be verified but I am having…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-10-09T18:12:36.7366667+00:00
Payton L. Parsons 0 Reputation points
commented 2025-10-15T01:05:37.8066667+00:00
Jade Ng 6,395 Reputation points Microsoft External Staff Moderator
3 answers

How to fix my sound so I can use wired headphones?

When I plug in my headphones they don't work and I've tried using 5 different pars of headphones and when i go to settings it won't let me reinstall it see So what do I do please help as soon as possible please and thank you?!!!

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-09-08T16:21:17.7933333+00:00
Gabriella Newman 0 Reputation points
answered 2025-09-11T20:33:12.6333333+00:00
Hani-N 5,515 Reputation points Microsoft External Staff Moderator
1 answer

Didn't Receive any information about the 50% certification voucher after the training session.

Hi Team, I Completed the 2 day Microsoft Dynamics 365 Virtual Training Day (MB-910) on August 6-7, but did not receive any information about the 50% certification voucher during or after the session. Can you please confirm if I am eligible and help me…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-08-05T08:06:08.2066667+00:00
MEGHANA MACHAVARAM 0 Reputation points
commented 2025-08-10T08:38:50.6+00:00
Demi-N 9,265 Reputation points Microsoft External Staff Moderator
2 answers

What to do if my Microsoft office can't find my license and won't open on my files?

What to do if my Microsoft office can't find my license and won't open on my files?

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-07-22T08:33:32.7133333+00:00
Ghia Espino 5 Reputation points
commented 2025-07-28T06:27:39.91+00:00
Michelle-N 9,420 Reputation points Microsoft External Staff Moderator
1 answer

How can I successfully verify my student ID to access Microsoft Visual Studio licenses and Azure student credits, given that the system isn't recognizing my university ID?

I am currently a student seeking to access Microsoft Visual Studio licenses and related services, specifically to leverage Microsoft Purview for academic and research purposes. As part of this process, I attempted to register using my official…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-07-19T11:37:26.1633333+00:00
Hrushikesh Salve 0 Reputation points
commented 2025-07-23T21:50:55.0266667+00:00
Alexis-NG 9,435 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft E5 account login problem

我试图使用我的管理员账户登录admin面板,但是提示账户不存在,但是dashboard显示是正常的,然后我又尝试使用多个员工账户登录,都显示不存在。

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-07-21T07:45:56.3833333+00:00
Houcheng Jiang 0 Reputation points
edited the question 2025-07-22T07:58:02.5366667+00:00
Ami-T 4,215 Reputation points Microsoft External Staff Moderator
2 answers

All day events option

Hi all is there a way to have a option to select "ALL Day" within a modern sharepoint calendar?

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-06-13T09:28:02+00:00
Anonymous
2 answers

Authenticator App Doesn't Show Sign in Requests

My school account requires the two step verification for everything through the app, so when I try to log in to anything it allegedly sends a verification code to my app. The app says my account is linked but never displays the number or shows that I am…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-07-02T20:32:52+00:00
Anonymous
4 answers

My question is related to Microsoft Bookings

Good afternoon, My questions are related to Microsoft Bookings - we are attempting to utilize this system for scheduling our staff to attend training courses and for them to reschedule existing courses. Can this system be used for booking of different…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-05-07T10:44:34+00:00
Anonymous
2 answers

Basic MRM Retention Rules not working

We have an MRM Retention Policy (not the default) set in Purview and applied to all mailboxes. It does not appear to be working at all. It is set with Tags "Deleted Items" and "Junk Email," and the action to be taken is to delete all…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-04-18T18:13:26+00:00
Anonymous
13 answers

All office apps and only office apps cant connect to wifi

No, I have not updated any drivers. All other apps WORK; however, all 365 apps can't connect with no errors—they just don't work. Yes, I have reinstalled. Yes, I have restarted my PC and Wi-Fi card. No, it is not my firewall. No, it is not a VPN. Yes,…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-06-24T06:22:01+00:00
Anonymous
1 answer

I am looking API of microsoft team activity data

I'm looking for Graph API endpoint to capture the MS Teams rooms activity data line in the below screenshot. I've tried the below endpoint, but it doesn't have the entire activity…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-04-01T03:48:08+00:00
Anonymous
2 answers

Can't Access Microsoft Azure School Account After Setting Up Authenticator App

Hi, I'm having trouble accessing my Microsoft Azure account which I registered using my school email for a project. During the sign-up process, I was asked to set up an authenticator app. I used Google Authenticator for this. After completing the setup,…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-05-14T00:41:08+00:00
Anonymous
5 answers One of the answers was accepted by the question author.

How to generate files?

I have to save all of the responses in a document, csv, ppt, etc. when I use Copilot. However, when I receive files from Copilot, they are empty.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-06-19T05:06:32+00:00
Anonymous
2 answers

Can't access my Microsoft account because I lost my phone with the Authenticator app

Hello, I recently lost my phone, which had the Microsoft Authenticator app installed and linked to my account. Now I can't log into my Microsoft account, and I can't change the password either, because the system keeps asking for verification through…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2025-06-28T22:49:30+00:00
Anonymous