18,989 questions
18,989 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags
1 answer
Microsoft/Minecraft Migration Problem
Hello Microsoft Support, My Microsoft account ******@gmail.com was fully functional and had an active Minecraft license. Recently, Microsoft migrated my account email to ******@outlook.com. After this migration: I cannot log in using my Gmail…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-11T16:44:35.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 57.99999999999999%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
HeroBrokenBrine
0
Reputation points
edited the question 2025-12-11T17:49:48.4166667+00:00
Gérard Oomens
113.6K
Reputation points
Volunteer Moderator
1 answer
My account was compromised. Drafted emails threatening me still appears in inbox even after delete.
My outlook account was compromised. I have added 2 step verification, removed password login, removed rules, removed apps being able to interact with my account (basically doing what everyone suggested on threads about compromised account). However, the…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-11T14:10:59.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 10%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
C Learner 180
0
Reputation points
commented 2025-12-11T17:32:56.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
11,905
Reputation points
Independent Advisor
1 answer
How to recover a hacked account if the email was changed
I checked my microsoft account and saw that when I was signing up for a game, the email the code should send to was different. I checked my gmail, and back in November someone removed a security detail from my microsoft account, the email. How do I…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-11T06:06:35.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 99%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Janwynne Suan
0
Reputation points
answered 2025-12-11T17:28:18.9533333+00:00
John Jefferson Doyon
47,495
Reputation points
Independent Advisor
1 answer
My Normal Account was hacked and the email was changed
I need my account recovered, the email was changed to something that is not mine. NEED HELP IMMEDIATELY Moved from: Microsoft Security | Microsoft Authenticator
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-11T12:05:12.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Giacomo Salvato
0
Reputation points
answered 2025-12-11T17:25:02.06+00:00
John Jefferson Doyon
47,495
Reputation points
Independent Advisor
3 answers
How to login my account?
Dear Support Team, I am writing to request assistance with recovering my email account. I have been using this email since 2009, and it contains important personal and professional information. Unfortunately, I am currently unable to sign in, and I have…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 15%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
1 answer
Fix my compromised microsoft account.
Dear Microsoft Support, I am writing with extreme frustration to demand that a Microsoft support agent contact me directly to resolve a critical issue with my account. I am sick of the delays, the poor handling of my case, and the endless back-and-forth…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-05T02:33:50.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 68%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Keldon Morris
0
Reputation points
answered 2025-12-11T17:09:23.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chloe-L
5,300
Reputation points Microsoft External Staff
Moderator
1 answer
My account got hacked but microsoft isn't helping.
I got hacked at around april 2025 and microsoft isn't helping. The hacker changed my password and email, so i cannot get it back by myself. I then contacted microsoft support about it, but they just blocked the account. I then contacted microsoft support…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-11T16:19:04.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Gersom
0
Reputation points
answered 2025-12-11T16:58:47.91+00:00
Jonathan Deives
60,010
Reputation points
Independent Advisor
1 answer
a minha conta foi hackeada e eu não to conseguindo fazer o formulário, porque diz que a minha conta não existe
A minha conta foi hackeada mesmo eu trocando a senha, acabou que quando eu fui fazer o formulário, e quando eu coloco o email da conta que é <Mod remove PII> @hotmail.com, ele diz que não existe, mas esse email ta vinculado ao meu computador e…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-11T03:52:56.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 66%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEF%3C/text%3E%3C/svg%3E)
Enzo Ferrari
0
Reputation points
edited the question 2025-12-11T16:24:11.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
67,800
Reputation points
Volunteer Moderator
1 answer
How to recover a hacked microsoft account if the hacker changed the linked email address
My son's microsoft account was hacked by someone yesterday. The hacker changed the email information in the account that make my son can't find his own account with the original register email. How can we get back the account? Moved from: Microsoft…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-11T02:59:58.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 65%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
OliverTse
0
Reputation points
edited the question 2025-12-11T16:07:51.3433333+00:00
Gérard Oomens
113.6K
Reputation points
Volunteer Moderator
1 answer
You've tried to sign in too many times with an incorrect account or password
According to this support page https://support.microsoft.com/es-hn/home/contact?SourceApp=smcivr2 my account is currently locked. As stated in this support page, to access my account, I need to reset my password. I have been having this problem since…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-02T09:24:00.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 68%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Luque, Rafael
15
Reputation points
commented 2025-12-11T15:22:20.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 11%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
The Cop
0
Reputation points
3 answers
Why was I forced to change passwords on all accounts before I could access them?
Using Chrome. Got the error the account was an organizational account. In order to access the account I had to recover and change password. Did Microsoft get hacked on 12/5/2025? Moved from: Microsoft Security | Microsoft Identity Manager Moved from:…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 1%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Outlook saying tried to many times with the wrong password
So, I had this problem a few weeks ago, was locked out for 11 days. One day tried again with my old password, gave me the option to change password which was accepted and so all was good. Last week tried to enter via work computer and gave me the same…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-09T12:17:50.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 51%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Susan Pearce de Gonzalez
35
Reputation points
commented 2025-12-11T12:28:50.9833333+00:00
Susan Pearce de Gonzalez
35
Reputation points
2 answers
Account Recovery Request
I've been trying to recover my @hotmail.com email address. I was able to reset the password using my mobile number. But when I sign in again, it is blocked again. When I try to recover using my mobile number: (Try another verification method. That…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-11T12:02:39.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 85%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
DALE VINCENT PASCUAL
0
Reputation points
commented 2025-12-11T12:03:49.2766667+00:00
DALE VINCENT PASCUAL
0
Reputation points
3 answers
Totally shut out of Hotmail account
Hi, I have been locked out of my email account. It was working fine and then just stopped. I have put password in, gone through the security process of name, dob, emails sent, subject lines and it still will not let me in. I have had this account for…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-11-23T01:44:09.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 44%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Arran Armitage
0
Reputation points
commented 2025-12-11T11:13:45.48+00:00
Arran Armitage
0
Reputation points
1 answer
Recovering my account.
I’ve been trying to log into my Microsoft/Xbox account but I can’t get in because I no longer have access to the old phone number that was linked to my account. I have attempted the account recovery process multiple times for the past few years, but the…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-11-18T21:33:23.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 73%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Ricky Flores
0
Reputation points
commented 2025-12-11T09:53:59.15+00:00
Ricky Flores
0
Reputation points
2 answers
Stuck in a Login Cycle for 6 Months
I have struggled with this and support for over six months now. I have been trying to sign into my outlook account. Every time I attempt to log in to my @sasktel domain account I am prompted to log in to another 'parent' account for parental consent in…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-09T20:28:20.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 8%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Taylor Petracek
0
Reputation points
edited a comment 2025-12-11T09:48:41.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
2,940
Reputation points Microsoft External Staff
Moderator
2 answers
Why is my account saying it will send a code to some other email address??
Why is my account saying it will send a code to someone else's email? My emails are all my own name. Moved from: Microsoft 365 and Office | Other
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-10T08:01:05.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 11%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Meloney Blazye
0
Reputation points
answered 2025-12-11T09:15:50.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
26,255
Reputation points
Independent Advisor
1 answer
A newly created Microsoft Outlook.com account was closed without my authorisation
Hi - I created a new Outlook.com account in mid-November 2025 and used it to set up a newly bought laptop (a Christmas gift) for my son. Unfortunately, I received an email that the Outlook.com account is closed on 5-Dec-2025 despite no request for…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 38%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
2 answers
Hesabım Çalındı
Kaç yıllık hesabım çalındı ve erişim sağlayamıyorum destek açmama rağmen geri dönüş yapılmıyor yardımlarınıza ihtiyacım var Moved from: Microsoft Security | Microsoft Defender | Other
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-08T01:28:18.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 62%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERZ%3C/text%3E%3C/svg%3E)
Ramo Özçelik
0
Reputation points
commented 2025-12-11T07:32:31.4033333+00:00
Chloe-V
2,940
Reputation points Microsoft External Staff
Moderator
3 answers
recurring email which knows when it's deleted "{password} {name} I have hacked your account and stolen your data
Outlook: My account was hacked and I did everything to mitigate this: changed password 3 times, added authenticator app, removed password, got a long code to use if needed removed rules (there were a few) removed all app accesses (there were a…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-07T21:53:15.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 19%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BorisLondon
0
Reputation points
commented 2025-12-11T07:28:53.4166667+00:00
Chloe-V
2,940
Reputation points Microsoft External Staff
Moderator