430 questions with Microsoft 365 and Office | OneDrive | Other | Other tags

Sort by: Updated
Updated Created Answers
2 answers

Need to turn off folder backup in your Personal account

I just purchased 1 TB of space on OneDrive so I could backup my computer. When I try to backup my computer to OneDrive, I get the message, "Before you can back up your folders in OneDrive - (undergrad institution), you need to turn off folder backup…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-12-13T17:01:24.3133333+00:00
Jordyn Robare 0 Reputation points
edited an answer 2025-12-13T19:41:53.9933333+00:00
Craig Long 16,595 Reputation points Volunteer Moderator
15 answers One of the answers was accepted by the question author.

Receiving unsolicited OneDrive File/Folder shares, how do I stop it?

Recently strangers (AI driven bots) have started sending me emails sharing links to their Microsoft Onedrives! How do I stop this from happening? Are there any security concerns (Viruses/Malware)? Am I liable if they attempt to share any illegal…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-12-04T18:09:40.3133333+00:00
Phillip Confused 65 Reputation points
edited an answer 2025-12-13T16:12:11.85+00:00
Katerina-N 3,450 Reputation points Microsoft External Staff Moderator
3 answers

One drive upload speed is painfully slow compared to Dropbox

Is there any way to improve the OneDrive upload speed? It will take 10 mins to upload a file that 100MB. My internet speed is 300MP. It's year 2025 and Onedrive is too slow and unusable. I'm resorting to dropbox instead. Moved from: Community Center |…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-12-11T01:48:10.91+00:00
Jane Scandiffio 0 Reputation points
answered 2025-12-12T16:15:42.93+00:00
Sumit D - IA 151.5K Reputation points Independent Advisor
1 answer

Why am I being charged afterI cancelled subscription in 2024

I am being charged monthly from bank account but cancelled this subscription in 2024. Can someone email why this is and canI have a full refund please. Aoife Thunder [Moderator note: personal information removed] Please contact me urgently thank you

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-12-10T18:25:41.2866667+00:00
aoife thunder 0 Reputation points
edited the question 2025-12-10T19:01:26.67+00:00
Stefan Blom 324K Reputation points MVP Volunteer Moderator
2 answers

Need to export report of one drive storage for users who no longer active and left the company Past 90 days. How do i achieve this report from admin centre.

Need to export report of one drive storage for users who no longer active and left the company Past 90 days. How do i achieve this report from admin centre.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-12-08T13:12:18.5366667+00:00
Anonymous
answered 2025-12-08T14:08:09.3766667+00:00
Edward Schlobohm01 9,240 Reputation points Independent Advisor
2 answers

Why does any document not finish loading so I can edit or work on it from One Drive?

When I try to load documents it will load it, but I can't edit or do anything to it because a prompt pops up that says "Please wait... we're still loading the document" but it NEVER finishes or does anything. I have tried different computers,…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-12-03T02:18:04.56+00:00
John May 0 Reputation points
answered 2025-12-04T02:04:02.2766667+00:00
Randy Baroja 19,200 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

I receive an error that I don't have enough OneDrive space when I try to move my pictures out of OneDrive

Why can't I remove my pictures from OneDrive? Why is everything I have ever saved on my hard drive now attached to OneDrive? I have 30 years of documents and pictures saved on my local hard drive. If they are removed by you, I will sue you. I DETEST…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-06-04T14:35:45.25+00:00
george feeley 25 Reputation points
edited the question 2025-11-29T11:33:46.3366667+00:00
Gérard Oomens 113.7K Reputation points Volunteer Moderator
3 answers

My drive suddenly doesnt sync with the computer

My drive is suddenly no longer sincing with my computer, now what?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-11-24T12:27:53.5966667+00:00
EG 0 Reputation points
answered 2025-11-24T13:13:36.09+00:00
Stefan Blom 324K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Deleted data of onedrive

I mistakenly deleted my data from onedrive and also from bin oñ 14-11-2025 kindly help me to recover these files. Moved from: Microsoft Teams | Microsoft Teams Free | Files

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-11-22T10:51:44.0033333+00:00
Anonymous
answered 2025-11-22T11:23:37.01+00:00
Anonymous
2 answers

OneDrive stole my data

OneDrive backed up my system and then DELETED all the files on my hard drive. Now everything is gone. WTF Microsoft!!!!

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-11-17T02:12:57.2566667+00:00
t bart 0 Reputation points
answered 2025-11-17T03:00:20.5233333+00:00
Gunasekar N 51,270 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Account number

Please advise if my account has an account number or if I can just use my email address as identification. Are the cloud service and one drive using the same account? I have received an email from HKT regarding termination of "uHub plus"…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-11-15T09:22:15.92+00:00
Belinda Ho 20 Reputation points
accepted 2025-11-15T09:22:57.4166667+00:00
Belinda Ho 20 Reputation points
5 answers

Microsoft Authenticator is asking for an authentication code while I am trying to log in to the Authenticator app.

I installed the authenticator app and trying to log in. but Microsoft Authenticator is asking for an authentication code while I am trying to log in to the Authenticator app. what i'm I suppose to do?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-11-12T06:20:37.3066667+00:00
Jenny 5 Reputation points
answered 2025-11-13T16:57:08.6766667+00:00
Jean-Louis Kalolo 0 Reputation points
1 answer One of the answers was accepted by the question author.

Files deleted without my action. Computers were off. Twice files have been deleted. Files recovered on One Drive, but the user (I) did not initiate the action.

Twice multiple files have been deleted, without my, the user, initiating any action, to be recovered on one-drive. Only community solution proved for 'settings' checked. My computer technicians trying to find cause. No known reason for this action!…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-11-05T15:53:25.9433333+00:00
Dale N Bickenbach 20 Reputation points
commented 2025-11-11T01:59:07.4933333+00:00
Dale N Bickenbach 20 Reputation points
1 answer

Problem Deleting Uswer From ONEDRIVE When I Don't Have Access To The File

Hello. In my OneDrive account, there is a User listed who I've since cut ties with. He was the owner of a file he shared from which I removed my access to.. I need to get his name out of there. How do I do it? There has to be a way to do it. Any…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-11-09T21:54:34.03+00:00
William Zimmerman 0 Reputation points
edited the question 2025-11-10T03:52:48.19+00:00
Xavier-D 2,140 Reputation points Microsoft External Staff Moderator
1 answer

Is one drive part of my package i pay for

Is one drive part of my package i subscribe to? its saying its full and i don't know how to resolve it...i tried to put all the pics in a zip file and was going to transfer them over but it deleted them all. Moved from: Community Center | Discuss the…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-11-08T10:46:03.6033333+00:00
debbie stretton 0 Reputation points
answered 2025-11-08T13:08:58.0433333+00:00
John Jefferson Doyon 47,825 Reputation points Independent Advisor
1 answer

A team member of our company is trying to charge her Onedrive and she already gave the permission to edit but the system is still telling me to ask permission to edit

A team member of our company is trying to charge her Onedrive and she already gave the permission to edit but the system is still telling me to ask permission to edit

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-11-04T19:32:10.68+00:00
Jaime Roa 0 Reputation points
answered 2025-11-04T20:07:50.24+00:00
JC 7,515 Reputation points Independent Advisor
1 answer

OneDrive “Convert File” Fails for Excel >1MB — File Type Unsupported

Hi everyone, I followed a tutorial/video that explains using the Power Automate OneDrive “Convert file” action to convert Excel files to PDF. It works perfectly for files under 1MB, but when the Excel file size goes above 1MB, the action fails with the…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-11-04T08:18:21.88+00:00
Jagannath Mestry 0 Reputation points
edited an answer 2025-11-04T13:48:32.63+00:00
Jay Mark Dullan 5,850 Reputation points Independent Advisor
1 answer

Microsoft 365 Non-Profit Subscription Expired – Options to Restore Access to OneDrive folders

Hi, We’re a small local not-for-profit netball club who's Microsoft 365 subscription (Not-for-profit, Donation) expired due to that particular subscription being discontinued. We were unaware that the subcription had expired, as the notification emails…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-10-26T22:13:49.76+00:00
Cherie Bell 0 Reputation points
answered 2025-10-26T22:39:23.7133333+00:00
ppavle 4,675 Reputation points Volunteer Moderator
1 answer

one drive is not connected

Correlation Id: 313a822d-8f36-42da-8d07-26e045709689 Timestamp: 2025-10-23T15:41:20.000Z DPTI: e130ae683d8238146a4fded1c8653d0c48f75b1ad3792d0aebfb4cbaadb2b5fe Message: An unexpected error occurred. Tag: 7q6ca Code: 0

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-10-23T15:57:02.67+00:00
Kalapala Nithin Bhargav 0 Reputation points
answered 2025-10-23T18:29:43.53+00:00
John Oliver 6,485 Reputation points Independent Advisor
1 answer

Unknown Render Failure: Can't access one drive files both on the browser and on the desktop app.

Here is a screenshot

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-10-23T14:29:24.62+00:00
Isabelle Gan 0 Reputation points
answered 2025-10-23T17:05:59.0733333+00:00
Edward Schlobohm01 9,240 Reputation points Independent Advisor