74 questions with Microsoft 365 and Office | Microsoft 365 Defender | For home | Android tags

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2 answers

Unable to sign in Microsoft Defender app on mobile (android)

Hi, I need help with my Microsoft Defender app on phone (android) that refuses to accept the account. Done with all those basic troubleshooting steps and this error not a valid account, please contact your admin keeps on showing.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-12-02T22:14:53.5666667+00:00
Helen McCreadie 0 Reputation points
commented 2025-12-11T07:07:33.5866667+00:00
Kai-H 6,175 Reputation points Microsoft External Staff Moderator
2 answers

transfer 365 to my new computer

i believe i have a microsoft 365 account but i can not get it on my new computer. i can bring up my microsoft account but it keeps telling me to purchase a 365 plan

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-12-05T21:47:26.92+00:00
mike skalecki 0 Reputation points
commented 2025-12-07T07:18:46.21+00:00
Ami-T 4,215 Reputation points Microsoft External Staff Moderator
2 answers

Authenticator app doesn't sign me in

All times that I had tried to sign in authenticator app, it appears a reoccurring circle that doesn't app my account. Moreover, When, I try to log in my account page with my computer to report that I have not defender installed in my account in my mobile…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-11-10T14:47:00.4066667+00:00
54561732692 0 Reputation points
answered 2025-11-10T15:20:47.5666667+00:00
Richard Trinidad 6,040 Reputation points Independent Advisor
1 answer

How to restart Windows Defender on my Android phone.

I am told Microsoft Defender was turned off in my Android phone. I was not aware of doing so, and need to turn it on again.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-11-04T17:44:57.95+00:00
Ted Holt 0 Reputation points
answered 2025-11-04T18:18:55.57+00:00
JC 7,515 Reputation points Independent Advisor
1 answer

COMO AGREGRAR UAN LAPTOP A MI CUENTA

COMO AGREGAR UNA LAPTOP HP A MI CUENTA. Cuando coloco el número de serie, me dice que no lo reconoce. Necesitaría un tutorial o procedimiento.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-10-31T15:04:36.3366667+00:00
jorge lorenzo 0 Reputation points
answered 2025-10-31T16:32:04.95+00:00
Richard Trinidad 6,040 Reputation points Independent Advisor
1 answer

I don't want automatic renewal.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-10-21T12:27:41.02+00:00
mahla mahla 0 Reputation points
edited the question 2025-10-21T13:06:04.4133333+00:00
Stefan Blom 324.2K Reputation points MVP Volunteer Moderator
1 answer

No email confirmation of upgraded storage

Upgraded my storage of Microsoft 365 but email went to my son's account ; ******@gmail.com Order number ; 6868158764 Microsoft 365 personal GBP; £84.99 It needs to be sorted to this email ******@outlook.com

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-10-18T13:45:53.81+00:00
Mike Dulson 0 Reputation points
answered 2025-10-18T14:24:32.1566667+00:00
JC 7,515 Reputation points Independent Advisor
1 answer

error code 0x8007016A

I am trying to transfer photos from my phone to my PC but get this error code 0x8007016A

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-09-20T13:09:35.49+00:00
Joseph Egan 0 Reputation points
answered 2025-09-20T16:00:11.1166667+00:00
JANSHER L 8,610 Reputation points Independent Advisor
5 answers

Windows Defender

I have just installed DEFENDER on my android phone - App states 'Needs Attention', the 'Web Protection' is active but when dropping down the Protection is off. when i move to slider to On it automatically refers back to off.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-09-02T14:49:14.3633333+00:00
Mike Willetts 0 Reputation points
answered 2025-09-10T06:40:55.84+00:00
Ian-T 6,570 Reputation points Microsoft External Staff Moderator
1 answer

i can't login in my mobile app, its showing always too many request

everytime i try to login with my mobile app of office 365, its alwasy show too many request, and

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-08-10T04:06:45.11+00:00
ASHOK SHARMA 5 Reputation points
commented 2025-08-21T04:02:02.29+00:00
Ami-T 4,215 Reputation points Microsoft External Staff Moderator
1 answer

Blocking issue with MSDefender & iBanking Mobile Apps

Hi, I am unable to access my iBanking mobile apps with MSDefender mobile app. Kindly see screenshot attached.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-08-18T05:25:58.6566667+00:00
Aaron Wong 0 Reputation points
answered 2025-08-18T10:21:32.6333333+00:00
Kai-H 6,175 Reputation points Microsoft External Staff Moderator
1 answer

How to fix the following issue my e.mail

My microsof e.mail is blocked since month, please tell me how i get my e.mail. PII ******@hotmail.com pleade fix my issue

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-07-30T16:54:15.8866667+00:00
Ahmed Taha 0 Reputation points
commented 2025-08-11T19:21:35.92+00:00
Alex_T 3,740 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft Defender Question

Not sure who to ask but I have Microsoft 365 Basic and I have Microsoft Office & Student 2019. On my Dell Inspiron laptop I have windows 11. Im trying to use Defender for android and its telling me I need Microsoft 365 which i already have so im…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-08-10T01:54:29.8333333+00:00
Brandon Broussard 20 Reputation points
accepted 2025-08-11T04:37:17.2533333+00:00
Brandon Broussard 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to keep MS Defender from turning off

I have tried to use MS Defender on my Android phone, but it keeps turning off protection and then I am directed to Accessibility to finish turning on Defender. I do not have any accessibility issues as far as I know. Is there some combination of settings…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-08-08T00:15:31.39+00:00
Peter Farrelly 25 Reputation points
accepted 2025-08-09T22:57:59.82+00:00
Peter Farrelly 25 Reputation points
1 answer One of the answers was accepted by the question author.

How to dispute charges with microsoft?

How can you dispute charges with Microsoft and then give you your money back that they have took and you never use the app? It shows that I've never used the app. I need to know the most efficient and proactive way to get this done.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-08-05T00:49:53.2266667+00:00
Jody McElroy 25 Reputation points
commented 2025-08-06T15:06:29.4433333+00:00
Brittany Gladd 0 Reputation points
1 answer

How to get my payment amount corrected

I continue to get bills to pay for Microsoft that states it is due in June, when for the last 13 years my payment is always due on February 2. I have already paid it for this year, but continue to be harrassed for a second payment that I do not owe.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-07-31T13:59:52.57+00:00
susan hayes 0 Reputation points
answered 2025-07-31T15:16:49.1466667+00:00
Palcouk 2,906 Reputation points
1 answer

how to get microsoft help to see if computer was hacked

can you check computer to see if it's compromised by scammers to get information from computer

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-07-25T19:48:04.4433333+00:00
Roman Nykyforuk 0 Reputation points
answered 2025-07-25T22:29:06.8533333+00:00
Amjad Azward 310 Reputation points
3 answers

On Android - I'm getting an Error: Microsoft Defender Services Interrupted We need you to reauthorize our app. Please sign in again to resume services.

On Android - I'm getting an Error: Microsoft Defender Services Interrupted We need you to reauthorize our app. Please sign in again to resume services. After 3-4 restarts message finally goes away. Really dont want to sign in again unless I know why I…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-04-07T15:10:46+00:00
Anonymous
2 answers

I'm calling Microsoft customer service

I'm merely looking for a refund on my Microsoft Defender account due to I still haven't received any replies back about this subject plus I wasn't made aware of my trial period being up 2 days prior to getting charged. The amount is $10.69 This payment…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-05-21T20:10:08+00:00
Anonymous
2 answers

Cannot sign in to Defender on child's Android device

Trying the app out to see if it is a good replacement for Bitdefender but so far it's not a good experience. I have installed it on my Android no problem but my child's will not. I have given storage and location permissions in Family Link. Qustodio is…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-05-19T07:19:00+00:00
Anonymous