4,220 questions with Microsoft 365 and Office | Other tags

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3 answers

Purview Retention label

I applied a retention label two weeks ago to delete documents in SharePoint that are 8 years from date of creation. I also configured it to send notification for disposition review. This is two weeks later and I am yet to get the disposition review. I…

Microsoft 365 and Office | Other
asked 2025-12-11T16:25:11.5+00:00
Gift Nwokoloh 0 Reputation points
answered 2025-12-11T18:02:36.6033333+00:00
Carlo Luna 5,155 Reputation points Independent Advisor
2 answers

Created a business accout (in development process)

I created a business accout (in development process). However, I lost the login account becasue Hong Kong Wang Fuk Court Fire. I cannot login the buiness account and the account was charged fees. So, i need to get back my account and need to refund

Microsoft 365 and Office | Other
asked 2025-12-10T11:18:07.1833333+00:00
YIU HO WAN 0 Reputation points
edited a comment 2025-12-11T18:01:45.9666667+00:00
YIU HO WAN 0 Reputation points
1 answer

How do I stop getting duplicate sent messages in my ibox? Using Microsoft Office for Mac

I am using Microst Outlook for a Mac, and I receive duplicate sent messages in my inbox. How do I stop that from happening?

Microsoft 365 and Office | Other
asked 2025-12-11T17:53:23.5133333+00:00
Micki Dischinger 0 Reputation points
answered 2025-12-11T17:53:31.9+00:00
Q&A Assist
2 answers

Is it possible to use the MIP SDK offline for extracting MIP labels?

Hi, Our team needs to use the MIP SDK (https://v4.hkg1.meaqua.org/en-us/information-protection/develop/setup-configure-mip) to retrieve sensitivity labels from Office files. The environment in which we need this functionality is often time offline and…

Microsoft 365 and Office | Other
asked 2025-12-10T11:38:51.0666667+00:00
Ofer Zinar 0 Reputation points
commented 2025-12-11T17:52:46.92+00:00
Ofer Zinar 0 Reputation points
3 answers

Outlook Teams addin problem/error message "Once you've signed in, you can start using Teams meetings in Outlook."

When I go to click on the Teams plugin via Outlook, I get an error message. "Once you've signed in, you can start using Teams meetings in Outlook." I am on Windows 11 with the latest update. I conducted some research on Google, but I didn't…

Microsoft 365 and Office | Other
asked 2025-09-21T19:50:48.29+00:00
Alex Chong 15 Reputation points
commented 2025-12-11T17:43:52+00:00
Steven Drumm 0 Reputation points
2 answers

Need to re-enable a device that was disabled

I accidentally disabled a device on my account so I can't use Microsoft products, such as word, now on that device/computer. How do I re-enable a device? It says to contact the admin, I am the admin. Also, how do I figure out how many devices I can…

Microsoft 365 and Office | Other
asked 2025-12-11T16:59:22.7533333+00:00
Aaron Rickelman 0 Reputation points
answered 2025-12-11T17:40:37.7066667+00:00
Marcelo Mendoza 5,710 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Received alert that my account was locked & wouldn't let me cancel

Received an alert & warning that my account was locked with a phone number to call. Did not call the number but shut down my computer. Can you assess?

Microsoft 365 and Office | Other
asked 2025-12-11T15:35:38.0433333+00:00
Larry DiLoreto 0 Reputation points
accepted 2025-12-11T17:34:06.79+00:00
Larry DiLoreto 0 Reputation points
3 answers

New Laptop - Setting Up with and Existing Business Account

Some help needed. I purchased a new lap top to quickly replace may existing one which cannot be repaired. I did get the files recovered to a hard drive. When setting up the new laptop there didn't appear to be any option to set up with an existing…

Microsoft 365 and Office | Other
asked 2025-12-11T13:16:17.8166667+00:00
Nick Lodge 0 Reputation points
answered 2025-12-11T17:33:55.45+00:00
Nick Lodge 0 Reputation points
1 answer

I am trying to install M365 outlook, encountering 4usqa error, bring pointed towards MSFT Entra. Entra says it does not recognise me. I am going round in frustrating circles. please help.

I am trying to install M365 outlook, encountering 4usqa error, bring pointed towards MSFT Entra. Entra says it does not recognise me. I am going round in frustrating circles. please help. First issue to resolve is getting recognised by Entra, next comes…

Microsoft 365 and Office | Other
asked 2025-12-11T14:39:27.8633333+00:00
brian cody 0 Reputation points
commented 2025-12-11T17:27:32.16+00:00
Rez 12,075 Reputation points Independent Advisor
2 answers

I have been billed for a duplicate subscription

I have been billed for a second subscription. The one I am currently using expires May 2026. I confirm that I have only one subscription. I did not authorize automatic debit, and the system is not configured for it. I need this refunded. How do I…

Microsoft 365 and Office | Other
asked 2025-12-11T16:48:47.5566667+00:00
Francis Rudolph 0 Reputation points
answered 2025-12-11T17:22:31.9966667+00:00
Aron 7,085 Reputation points Independent Advisor
2 answers

I am a non-profit and need to add licenses. How do I?

I am starting a school to learn Microsoft Office. I need three more licenses than the ten free I currently have, but I cannot find a way to add more.

Microsoft 365 and Office | Other
asked 2025-12-11T16:13:43.3333333+00:00
Ronald Lankford 0 Reputation points
answered 2025-12-11T16:47:33.4933333+00:00
Aron 7,085 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

is this email legitimate: Verify Microsoft Account to Avoid Deactivation December 11, 2025//Ref ID GWxyAMwNSlPog

Is this email legitimate: Verify Microsoft Account to Avoid Deactivation December 11, 2025//Ref ID GWxyAMwNSlPog

Microsoft 365 and Office | Other
asked 2025-12-11T15:45:31.79+00:00
Joe Basili 0 Reputation points
commented 2025-12-11T16:26:21.7633333+00:00
Joe Basili 0 Reputation points
2 answers

Share shared bookings page created by me without my name in the URL

Hi! I have set up a shared bookings page for the company I work for, with several "Services" that are able to be booked. The URL (link) to the shared booking page and the URL:s for the service booking pages all include my name, which is a…

Microsoft 365 and Office | Other
asked 2025-12-11T15:41:56.19+00:00
Lotta Fjellner 0 Reputation points
answered 2025-12-11T16:22:37.93+00:00
Harold Milan 11,905 Reputation points Independent Advisor
2 answers

how to change my legal name?

I want to change my legal name in Microsoft account. Please suggest solutions

Microsoft 365 and Office | Other
asked 2025-12-11T15:44:42.4933333+00:00
Jayalakshmi 0 Reputation points
answered 2025-12-11T16:21:28.7133333+00:00
DaveM121 813.6K Reputation points Independent Advisor
4 answers

Microsoft 365 product key non-valid

Hi. I just bought an original Microsoft 365 BUSINESS STANDARD RETAIL P8 EN SUBS from BTS PRO SRL (Republic of Moldova) and I am facing a problem with the product key, as it appears an error with the message `"product key already used by…

Microsoft 365 and Office | Other
asked 2025-12-10T17:12:55.0933333+00:00
Tudor Mancas 0 Reputation points
answered 2025-12-11T15:59:17.3833333+00:00
Noel Macadangdang 7,765 Reputation points Independent Advisor
1 answer

Outlook is Closing Randomly

Microsoft 365 and Office | Other
asked 2025-12-11T15:21:28.52+00:00
Basem Khawaja 0 Reputation points
answered 2025-12-11T15:58:40.97+00:00
Harold Milan 11,905 Reputation points Independent Advisor
2 answers

Drag and drop in new outlook

Hello, When I try to drag and drop an email from my inbox into my calendar, I receive the error message: "Failed to create event from drag and drop." This issue started after I switched to the new Outlook. Could you please advise on how I can…

Microsoft 365 and Office | Other
asked 2025-12-11T15:25:42.83+00:00
Nakaranee, Disha 20 Reputation points
answered 2025-12-11T15:58:40.17+00:00
Rez 12,075 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

how do i delete an old microsoft365 or windows account that i no longer use?

I have an old Microsoft work account linked to my personal Windows 11 laptop that I no longer use. How do I delete the account if I can't login to the account any more?

Microsoft 365 and Office | Other
asked 2025-12-11T14:22:26.6+00:00
Youval Katz 0 Reputation points
answered 2025-12-11T14:58:12.7633333+00:00
Rez 12,075 Reputation points Independent Advisor
2 answers

How to see response to email sent to participants via the SRS portal

How to see response to email sent to participants via the SRS portal. Moved from: Community Center | Not monitored

Microsoft 365 and Office | Other
asked 2025-12-11T09:11:35.22+00:00
Michealla Agyare 0 Reputation points
answered 2025-12-11T14:33:45.46+00:00
Harold Milan 11,905 Reputation points Independent Advisor
1 answer

blocco mail

Buongiorno a tutti, ho una mail con hotmail, ho cambiato numero di telefono legato alla mail e purtroppo ora l'account è bloccato. Ho compilato il modulo con tutte le informazioni richieste e sono corrette ma arriva subito la mail automatica che dice…

Microsoft 365 and Office | Other
asked 2025-12-11T13:46:54.85+00:00
Evelina Repole 0 Reputation points
answered 2025-12-11T14:27:24.82+00:00
Carlo Luna 5,155 Reputation points Independent Advisor