73 questions with Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS tags

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3 answers

What is the phone number to cancel my subscription?

I thought I cancelled my Microsoft 365 subscription and was billed on my AMEX card for $99. How do I cancel my subscription and get a refund?

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-12-10T18:43:27.6+00:00
Deanna Snyder 0 Reputation points
answered 2025-12-10T19:27:40.4433333+00:00
JANSHER L 8,535 Reputation points Independent Advisor
2 answers

my inbox on Dec. 4, '25 completely disappeared -- not located in other folders, how to retrieve

on December 4, 2025 as I was opening outlook -- all my emails in my inbox disappeared right in front of me. I have tried to resync without success. I have the old outlook but just paid for an upgrade hoping to find my inbox of emails. Several days…

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-12-09T14:41:01.8566667+00:00
MSN Service 0 Reputation points
answered 2025-12-09T15:16:21.7633333+00:00
JC 7,195 Reputation points Independent Advisor
1 answer

MY ACCOUNT RECOVERY EMAIL HAS BEEN COMPROMISED - I NEED HUMAN SUPPORT AND CANNOT GET THROUGH ANYWHERE

My account recovery email with microsoft has been compromised. Repeated attempts to get live support have gone nowhere. I NEED THE FRAUDULENT RECOVERY EMAIL CHANGED. I need human support. Please provide any avenues to manual human verification. I…

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-12-06T06:03:41.58+00:00
Jason Sturman 0 Reputation points
commented 2025-12-07T07:30:34.6833333+00:00
Ami-T 3,965 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

New macbook; purchased Microsoft 365 but now can't save anything to files I migrated from my old laptop

I purchased a new macbook and migrated all files, documents, etc. from my old laptop. Had to upgrade Microsoft Office, but now can't save anything to excel or word documents.

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-12-02T21:26:53.67+00:00
Janwin Overstreet-Goode 20 Reputation points
accepted 2025-12-02T22:39:16.1066667+00:00
Janwin Overstreet-Goode 20 Reputation points
1 answer

instalación de microsoft 365

buenos dias por que no se instala el programa, tengo ya casi 2 meses que me lo cobraron pero no se puede instalar

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-12-01T19:02:26.83+00:00
demetrio rivera arvizu 0 Reputation points
answered 2025-12-01T19:39:10.45+00:00
Carlo Luna 5,155 Reputation points Independent Advisor
2 answers

Outlook 365

Outlook, can't sync my Yahoo account and sign into Outlook. Out

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-28T16:35:44.5033333+00:00
Robert McSeveney 0 Reputation points
answered 2025-11-28T17:12:36.04+00:00
Noel Macadangdang 7,765 Reputation points Independent Advisor
1 answer

116.81 USD Unknown Charge (MS 365 Family)

Hello MS team, Please check the payment again why MS 365 Family made twice bills of my Microsoft 365 Family of 2026. I wish to keep my Microsoft 365 Family active. Main email (Head of Family Account): ***@outlook.com [2nd Bill] On 10 Nov 2025, MS is…

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-15T07:10:30.35+00:00
Menghok BUN 5 Reputation points
edited the question 2025-11-22T10:08:53.58+00:00
Ami-T 3,965 Reputation points Microsoft External Staff Moderator
2 answers

merge the two accounts into one account.

Hi team, I have 2 different accounts with personal email id and company email id now i need to merge the 2 account to one single account as i couldnt get the discount with my company email id personal email: ******@gmail.com company email id:…

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-22T05:17:34.95+00:00
Medhashree K G 0 Reputation points
answered 2025-11-22T05:22:48.12+00:00
Medhashree K G 0 Reputation points
2 answers

problème lors du téléchargement de Windows 10 sur MacBook

Bonjour, Je possède un MacBook et j’essaie de télécharger ou d’installer Windows 10. Cependant, un message d’erreur apparaît : 715-123130 / a1df6b74-85d8-48f7-8473-a98264496330. Pouvez-vous m’expliquer la cause de ce message et comment résoudre ce…

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-20T17:22:41.7833333+00:00
anas 0 Reputation points
answered 2025-11-20T18:00:54.33+00:00
Noel Macadangdang 7,765 Reputation points Independent Advisor
2 answers

I need a refund

I tried to down load Microsoft 365 but it would not install because my computer is too old. Please refund $99.99. to my account. Claire McMullin ******@gmail.com

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-16T22:19:35.7833333+00:00
Claire McMullin 5 Reputation points
answered 2025-11-20T07:00:02.7333333+00:00
Lebron James 0 Reputation points
2 answers

Inivitation redemption failed error message when try to launch app

Today received a message from Microsoft 365 Defender that my account was being hacked! Called the phone # (dumb) and spoke to a person, suspicious who wanted me to download an app to share my screen using my iPad. He hung up and I did not…

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-19T19:30:51.2566667+00:00
Jeffrey Levine 0 Reputation points
answered 2025-11-19T20:08:29.03+00:00
Harold Milan 11,905 Reputation points Independent Advisor
3 answers

You have put AI on my Word and I want it off NOW.

I spent an hour "chatting" to some entities using Indian names. Are there really humans at your place or am I just talking to a machine. I want that AI off my Word NOW. Bullshit on your "chat". I want action!

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-17T06:40:35.0766667+00:00
Chris Logan 5 Reputation points
commented 2025-11-18T14:25:46.37+00:00
Alan A 0 Reputation points
1 answer

I have a paid 365 subscription but I cannot log into it and I cannot use outlook

I have a Microsoft 365 subscription and you have been sending emails re the Azure issue but I cannot log into my Microsoft account to open Outlook

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-18T02:43:41.9433333+00:00
Philip Mellett 0 Reputation points
answered 2025-11-18T02:43:55.8866667+00:00
Q&A Assist
2 answers

How do I protect a word document from my mac using word softward

My document is 90,000 words. I cant find the Fild - info - protect options is it different on a mac?

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-16T00:34:41.86+00:00
Dr. Shannon Simonelli 0 Reputation points
answered 2025-11-17T07:37:11.4166667+00:00
Zoevi-V 2,415 Reputation points Microsoft External Staff Moderator
3 answers

Problem with Microsoft 365 and Mac OS Ventura

Latest 365 will not work on Mac with OS Ventura 13 . how can I Use my subscription on my Mac .I am unable to load a later OS.

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-14T16:33:55.71+00:00
David Evans 0 Reputation points
edited an answer 2025-11-14T17:14:31.2166667+00:00
Jay Mark Dullan 5,925 Reputation points Independent Advisor
1 answer

None of my microsoft apps will open on my MacBook Pro

All of my Microsoft apps including Outlook are not opening on my MacBook pro. Have just paid for new Microsoft 365 Personal plan and installed new downloads. Please advise

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-10T06:51:33.2533333+00:00
David Hobson 5 Reputation points
commented 2025-11-11T19:03:40.4833333+00:00
Anne Leader 0 Reputation points
2 answers

Trying to download 365 but get message update errors and will not install

Trying to download 365 but get message update errors and will not install. Using Mac

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-06T12:08:32.2633333+00:00
David Mosher 0 Reputation points
answered 2025-11-06T13:08:54.2533333+00:00
Jay Mark Dullan 5,925 Reputation points Independent Advisor
1 answer

I just purchases Microsoft Word 365 for my Mac but it won't complete the "creating license" part

I just purchases Microsoft Word 365 for my Mac but it won't complete the "creating license" part.

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-10-30T21:40:27.3166667+00:00
Laurie Jensen 0 Reputation points
commented 2025-11-05T14:39:13.8766667+00:00
Ian-T 6,490 Reputation points Microsoft External Staff Moderator
1 answer

sistem hatası

Merhabalar bu hata karşısında ne yapmam gerekiyor şirket e-posta adresimi ekleyemedim Correlation Id: f6239cd5-f13a-1944-ba4d-05fb2c411600 Timestamp: 2025-11-04T21:25:11.000Z DPTI: 61b27385904a9714accd5b8c2f20b4e47038a48932240307dd7531ce720950dd Message:…

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-11-04T21:31:28.5066667+00:00
Emre SEZGİN 0 Reputation points
answered 2025-11-04T22:19:43.9666667+00:00
Lucky 4,865 Reputation points Independent Advisor
1 answer

keeps offering to sell

I have an annual microsoft 365 account but when i log in it provides options to purchase MS 365

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2025-10-28T15:55:30.9266667+00:00
Charles Spitz 0 Reputation points
answered 2025-10-28T16:29:25.1833333+00:00
Jeric 9,190 Reputation points Independent Advisor